Healthcare Rostering & Operations Coordinator

Sengkang General Hospital; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Sengkang General Hospital is seeking a proactive and organized administration professional to provide comprehensive administrative and manpower planning support to the Division of Medicine & Inpatient Care, ensuring smooth day-to-day operations.

You will plan doctors' rosters, monitor staffing gaps, collaborate with clinical leaders, handle meetings and reporting, and assist with onboarding and IT access for new doctors. A diploma in healthcare admin is preferred.

Qualifications

• Diploma in Healthcare Administration or related discipline; Higher NITEC with relevant experience considered.
• At least 2 years of healthcare administration, manpower planning, rostering, workforce management, or operations support.
• Proficient in Microsoft Office and comfortable with IT systems.
• Strong communication, interpersonal, and organizational skills.
• Meticulous, detail-oriented, and able to manage multiple priorities effectively.
• Positive attitude, strong team player, and able to work independently in a fast-paced environment.

Responsibilities

• Plan, coordinate, and manage doctors' rosters, including on-call, weekend, and public holiday coverage.
• Monitor staffing requirements and address roster gaps arising from leave, training, and unforeseen absences.
• Work closely with clinical leaders and departments to optimize manpower deployment and ensure continuity of patient care.
• Provide administrative support across various medical specialties within Division of Medicine & Inpatient Care.
• Demonstrate flexibility and be adaptable to support different clinical services through job rotation as required.
• Manage clinicians' clinic blocking schedules, leave administration, and other administrative matters.
• Coordinate departmental meetings, teaching sessions, events, logistics arrangements, bookings, attendance tracking, and minute-taking.
• Assist in the collation and reporting of clinicians' performance indicators and departmental KPIs.
• Coordinate and manage medical report requests efficiently.
• Administer IT and hardware access for onboarding and offboarding doctors.
• Support orientation and onboarding activities for new doctors.
• Participate in quality improvement and service excellence initiatives.
• Liaise with internal and external stakeholders on departmental matters.
• Maintain accurate records of clinician rosters, leave, and claim submissions.
• Provide cross-coverage for colleagues during their absence.
• Perform other duties as assigned by the Head of Department or Manager.

Skills

Roster management

Staff scheduling

Microsoft Office

Communication

Organizational skills

Education

Diploma in Healthcare Administration

Diploma in Business Administration

Higher NITEC (relevant experience)

Tools

HRIS systems

Job description

Sengkang General Hospital is seeking a proactive and organized administration professional to provide comprehensive administrative and manpower planning support to the Division of Medicine & Inpatient Care, ensuring smooth day-to-day operations.

You will plan doctors' rosters, monitor staffing gaps, collaborate with clinical leaders, handle meetings and reporting, and assist with onboarding and IT access for new doctors. A diploma in healthcare admin is preferred.