Healthcare Operations Specialist — Community Care

ScienTec Consulting Pte. Ltd.; Singapore; In loco; SGD 35.000 - 58.000; Tempo pieno

Descrizione del lavoro

ScienTec Consulting Pte. Ltd. in Singapore (Kent Ridge) is seeking a permanent role to support daily operations of Community Care Teams, coordinate with community partners, and monitor KPIs and performance.

The position also involves implementing new programmes, process improvements and technology solutions. Applicants should hold a Bachelor’s Degree and have at least 2 years of relevant experience; healthcare, operations or customer service exposure is advantageous.

Competenze

• Bachelor's Degree is required.
• Minimum 2 years of relevant working experience.
• Healthcare, operations or customer service experience is advantageous.
• Excellent communication and stakeholder management skills.

Mansioni

• Support daily operations of Community Care Teams, including transition care programmes and Community Health Posts.
• Engage and coordinate with community partners and stakeholders.
• Monitor operational KPIs, workload and performance.
• Support implementation of new programmes, process improvements and technology solutions.
• Manage residents' feedback, complaints and service recovery.
• Identify service gaps and recommend improvements to enhance patient and resident experience.

Conoscenze

Communication skills

Stakeholder management

Interpersonal skills

Formazione

Bachelor's Degree

Descrizione del lavoro

ScienTec Consulting Pte. Ltd. in Singapore (Kent Ridge) is seeking a permanent role to support daily operations of Community Care Teams, coordinate with community partners, and monitor KPIs and performance.

The position also involves implementing new programmes, process improvements and technology solutions. Applicants should hold a Bachelor’s Degree and have at least 2 years of relevant experience; healthcare, operations or customer service exposure is advantageous.