Head, Quality Assurance

ysq international pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ysq international pte. ltd. in Singapore is seeking a QA leader with a strong background in manufacturing and product quality.

The role focuses on leading QA teams, establishing quality systems, and driving continuous improvement across processes and production lines. You will develop and implement QA plans, ensure compliance with GLP/ISO 17025 where applicable, and collaborate with management to deliver high-quality products while optimizing costs.

Qualifications

• Engineering degree with manufacturing/product experience
• Experience with alcohol manufacturing or related supply chain context
• Strong analytical problem-solving and continuous improvement skills
• Knowledge of Quality Management Systems (QMS) and QA tools
• Leadership of QA personnel in R&D or contract labs
• Ability to prepare concise reports for internal quality processes and external collaborators
• Experience implementing GLP and ISO 17025 compliant practices
• Ability to mobilise teams and influence without direct authority

Responsibilities

• Accomplishes QA objectives by recruiting, training, coaching, and directing quality personnel
• Communicating job expectations and evaluating contributions
• Planning preventive and corrective actions to ensure quality
• Contributes to strategic plans and budget to meet QA objectives
• Identify and resolve customer service and process issues; conduct audits
• Lead QA plans, hazard analyses, control points, and verification procedures
• Maintain product quality through audits and compliance with standards
• Collaborate with management to drive product design improvements
• Prepare quality documentation and trend analyses from data
• Provide day-to-day operations advice to manufacturing to meet objectives
• Drive continuous process improvements and document progress
• Ensure production conformance and best-in-class quality and costs
• Provide leadership to factory teams and ensure succession planning
• Communicate objectives and requirements across business units
• Conduct routine production checks and propose improvements
• Document project timelines and milestones for QA initiatives

Skills

Team leadership

Quality management

Problem solving

Continuous improvement

GLP/ISO 17025

Data analysis

Project management

Communication

Education

Engineering degree

Job description

Roles & Responsibilities:

• Accomplishes quality assurance objectives with one of the scopes by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees
• Communicating job expectations, planning, monitoring, appraising, and reviewing job contributions
• Planning, reviewing preventive and corrective actions on processes, enforcing policies and procedures
• Achieves quality assurance operational objectives by contributing information, analysis to strategic plans, reviews, preparing and completing action plans, implementing production, productivity, and quality
• Meeting customer-service standards by identifying and resolving problems, establish and completing audits, determining system improvements, propose, implementing and enforce changes and processes
• Work with the Operations Director in meeting quality assurance financial objectives by estimating requirements, preparing annual budget, scheduling expenditures, analysing variances, and initiating corrective actions
• Develops QA plans by conducting hazard analyses, identifying critical control points, preventive measures, establishing critical limits, monitoring procedures, corrective actions, verification procedures and monitoring inventories
• Validates quality processes by establishing and controlling product specifications and quality attributes, measuring production quality performance, documenting evidence, determining operational and performance qualification, writing, and updating QA procedures
• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits
• Investigating customer complaints; collaborating with other members of management to develop new product engineering designs, manufacturing, and training methods
• Prepare quality documentation and reports by collecting, analysing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
• Updates job knowledge by studying trends in and developments in quality management, participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
• Ensure strict compliance to production conformance planning and delivering of all orders whilst ensuring the best-in-class quality levels and optimum cost
• Provide leadership to the factory teams, ensure right level of expertise and proper succession planning process aimed at smooth delivery of all department deliverance including managing and reporting of revenue budget
• Drive continuous process improvement through the ability to recognize unnecessary complexities and process gaps, and proactively drive implementation of strategies to execute effective solutions
• Communicate with business units in identify objectives, requirements and formulate options
• Conduct routine checks on production to gauge, review, evaluate, propose, and execute effective and productive alternatives/solutions/scientific in-sights on improvement of productivity and processes etc.
• Advise timelines for all projects by proper documenting and maintaining records on progression stages, phases of projects and their timeline to completion and delivering of finished products
• Provide day to day operations advice to manufacturing operations to achieve key business objectives involving quality, productivity, order fulfilment etc. And develop contingency plan for improvement

Any other ad-hoc tasks by CEO

Requirements:

• Engineering degree plus proven manufacturing and/or product related experience with familiarity of alcohol manufacturing, assembly, and awareness of other elements of the supply chain
• Able to mobilise teams, foster enthusiasm, and individual contribution to achieve defined objectives
• Awareness of market research techniques relating to consumer product quality requirements
• Understanding product performance in relation to consumer product quality requirements, competitor activities and market developments
• Practical competence in analysis, problem solving and continuous improvement methods and techniques
• Applied knowledge of Quality Management Systems and Corporate Quality tools and measures
• Know-how of key quality control/ assurance concepts and their implementation
• Able to foster enthusiasm, influence, gain commitment to objectives, usually without direct authority
• Professionally qualified individual with demonstrable experience of the application of quality systems in a GLP and ISO 17025 laboratory environment
• Evidence of leadership of quality personnel in a R&D or contract laboratory environment with clear experience of meeting regulatory demands.
• Ability to prepare concise and comprehensive reports that enable GR&D to manage its own internal quality processes effectively as well as establish quality-assured collaborations with external contract laboratories.
• Engineering degree plus proven manufacturing and/or product related experience with familiarity of alcohol manufacturing, assembly, and awareness of other elements of the supply chain