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West Pharmaceutical Services Singapore Pte Ltd invites a seasoned QA professional to oversee quality systems and regulatory compliance across manufacturing operations in Singapore.
You will coordinate with cross-functional teams to maintain cGMP standards, drive CAPA, change control, investigations, and continuous improvement initiatives, while mentoring QA engineers and ensuring timely closure of audits and reports.
In this role, you will
Provide end-to-end partnering to provide quality oversight to ensure alignment with stakeholders, customers and patient expectations
Manage quality system platforms (Out of specifications (OOS), deviations, change control, Corrective and Preventive Actions (CAPA) and/or Document Control)
Lead / participate in safety & quality enhancement initiative to drive continuous improvements within and across departments
Promote quality culture and culture of continuous improvement
Ensure that all products and processes adhere to both internal and external quality standards, including regulatory requirements
Lead and contribute to safety and quality improvement initiatives aligned with plant KPI and objectives
Lead QA department meetings to drive on-time tasks deliverables
Manage quality platforms (Out of specifications (OOS), deviations, change control, Corrective and Preventive Actions (CAPA) and/or Document Control) ensuring alignment with plant KPI and objectives
Provide end-to-end partnering to provide quality oversight, collaborating with assigned departments to address internal non-conformance promptly while meeting delivery targets
Oversight of OOS, deviations, change control and validations to ensure compliance and timely closure
Provide guidance to batch tracing and batch disposition
Participate in A3s, providing quality guidance to root cause analysis, effective CAPAs
Provide training on GMP-related topics
Involve in CAPA management, compliance and timely closure
On time review and approval of documentation and procedures
Monitor, assess and improve quality programs to support operational excellence and compliance
Compile and analyze monthly quality metrics, highlighting trends and areas for improvement
Provide guidance and training to QA Engineers & Junior QA Engineers and/or other team members on quality-related processes and practices
Lead and participate in internal and shop floor audits, ensuring compliance with quality standards
Support and contribute to Lean Sigma program and activities towards delivery of the set target
Assist the QA Manager in ensuring compliance with the ISO 15378 / 9001 requirements
Maintain accurate and comprehensive quality records and reports to support compliance, audits and continuous improvement processes
Other duties as assigned by the superior
Academic qualification of bachelor's degree in engineering or relevant fields
Preferably 5-8 years' work experience in QA related activities
Familiarity with SAP, cGMP, Lean principles, Power BI and/or ISO standards is advantageous
Preferably with exposure to medical device, pharmaceutical or related manufacturing environment
Comprehensive understanding of relevant standard operating procedures in accordance with company policy related to the position covered by this Job Description
Contribute to Lean Sigma initiatives and activities aimed at achieving set targets, minimize waste, and promoting efficient work execution
Adherent to the company’s safety policy consistently
Ensure use of Personal Protective Equipment (PPE) in respective work environments for all members
Report unsafe conditions or acts to responsible personnel for corrections and improvements.
Always commit to the company’s quality policy
Ensure gowning procedures are followed at work environments for all members
Lead monitoring / improvement activities to enhance operational support activities
Participate in establishment and maintenance of documented procedure
Good knowledge of cGMP requirement and strong quality mindset
Manufacturing environment
20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency