Head of Product Safety & Risk Management

Dyson Operations Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Dyson is seeking a Global Head of Product Safety & Risk Management to define and govern a worldwide safety framework across all products and markets. You will lead a global team, ensuring safety is embedded from design through post-market, while partnering with Engineering, Regulatory, Legal and Commercial teams.

The role requires strategic influence, deep regulatory knowledge and a proven track record in risk management and safety governance across complex organisations.

Qualifications

• Extensive experience leading Product Safety, Product Compliance, Risk Management or Quality functions within consumer products, electronics, automotive, medical devices or similarly regulated industries.
• Deep understanding of global product safety regulations, standards and conformity assessment requirements.
• Strong knowledge of product risk management methodologies, including FMEA, hazard analysis and lifecycle risk assessment.
• Experience implementing and improving Quality Management Systems and governance frameworks, including ISO 9001 and related risk-based approaches.
• Proven experience managing product safety challenges across complex global organisations.

Responsibilities

• Define and maintain Dyson's global Product Safety strategy and risk management framework across all markets.
• Lead governance forums and safety reviews; escalate significant safety risks and advise executives.
• Develop global capability; coach and build a high-performing Product Safety team.
• Influence cross-functional partners to embed safety into decisions and product lifecycles.
• Monitor in-market safety performance and drive timely containment and resolution of issues.

Skills

Product safety leadership

Risk management

Regulatory compliance

Stakeholder influence

Quality governance

Job description

About the role

The Global Head of Product Safety & Risk Management is a critical enterprise leadership role responsible for defining, governing and continuously improving Dyson’s global Product Safety framework across all product categories, technologies and markets. Reporting to the Product Safety & Quality Director, this role provides strategic leadership for Product Safety and Product Risk Management, ensuring Dyson products are designed, manufactured and supported to meet the highest standards of safety, compliance and consumer trust. As Dyson’s most senior Product Safety leader, the role acts as the primary authority and escalation point for product safety matters, partnering with Engineering, Quality, Regulatory, Legal, Supply Chain and Commercial leaders to ensure safety is embedded throughout the product lifecycle. The role safeguards Dyson’s reputation through proactive risk identification, robust governance, informed decision-making and the development of a strong safety culture that enables innovation while protecting consumers, employees and the Dyson brand worldwide.

Product Safety Strategy & Governance

Define and maintain Dyson's global Product Safety and Product Risk Management strategy, ensuring alignment with business objectives and emerging technologies. Establish and govern enterprise-wide Product Safety policies, standards and frameworks across all product categories and global markets. Act as the final escalation and decision-making authority for significant product safety risks. Provide independent safety oversight and assurance throughout the product lifecycle. Lead governance forums and safety reviews, ensuring product safety risks are identified, assessed and managed to an acceptable level.

Leadership & Capability

Lead, develop and inspire a global team of Product Safety, Risk Management and Functional Safety professionals. Build organisational capability through coaching, succession planning and development of technical expertise. Foster a high-performing culture that promotes accountability, collaboration and continuous improvement. Champion a consistent global approach to product safety while recognising regional regulatory requirements and market needs.

Product Risk Management (including medical)

Ensure robust risk assessment methodologies are consistently applied throughout product development, manufacture and post-market surveillance activities. Drive identification, evaluation and mitigation of safety risks associated with hardware, software, connected products, emerging technologies and manufacturing processes. Ensure effective implementation of safety engineering and risk management practices, including Functional Safety principles where applicable. Provide expert guidance and constructive challenge on complex technical and safety decisions.

Executive Influence & Business Partnership

Serve as Dyson’s senior Product Safety authority, advising executive leadership on strategic product safety risks, opportunities and emerging issues. Influence key business decisions through clear communication of risk, compliance obligations and consumer safety considerations. Partner across Engineering, Design, Quality, Manufacturing, Regulatory Affairs, Legal and Commercial teams to embed safety into decision-making and drive business performance. Represent Product Safety interests at senior governance forums and executive reviews.

Product Safety Assurance & Market Surveillance

Maintain effective systems for monitoring product safety performance throughout the product lifecycle. Lead assessment and escalation of significant in-market safety incidents, complaints, trends and emerging risks. Ensure timely investigation, containment and resolution of product safety concerns. Provide executive reporting and insight on key safety performance indicators, emerging risks and strategic priorities.

Experience & Expertise

Extensive experience leading Product Safety, Product Compliance, Risk Management or Quality functions within consumer products, electronics, automotive, medical devices or similarly regulated industries. Deep understanding of global product safety regulations, standards and conformity assessment requirements. Strong knowledge of product risk management methodologies, including FMEA, hazard analysis and lifecycle risk assessment. Experience implementing and improving Quality Management Systems and governance frameworks, including ISO 9001 and associated risk-based approaches. Proven experience managing product safety challenges across complex global organisations.

Leadership & Influence

Demonstrated ability to influence executive stakeholders and lead through complexity and ambiguity. Experience leading geographically dispersed, multi-disciplinary teams across global locations. Strong track record of driving organisational change, transformation and continuous improvement. Confident communicator capable of presenting complex technical issues in a clear and compelling manner to both technical and non-technical audiences. Able to balance innovation, commercial objectives and safety requirements to support effective business decision-making.

Personal Attributes

Strategic thinker with strong judgement and a risk-based mindset. Courage and credibility to challenge constructively when safety concerns arise. Resilient, pragmatic and solutions-focused. Collaborative leader who builds trust and alignment across functions. Passionate advocate for consumer safety, product excellence and continuous improvement.

Dyson is an equal opportunity employer

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

About Dyson

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.