Head of Internal Communications

Dyson Operations Pte Ltd; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Dyson Operations is seeking a Head of Internal Communications to set the vision and drive best practices across our global enterprise. This role shapes how we connect with employees worldwide, ensuring clarity, engagement, and alignment with strategic objectives.

The position requires designing scalable internal comms, partnering with senior leaders, and delivering across multiple channels with impact. Travel internationally as needed in a dynamic, matrixed organization.

Qualifications

• Proven track record designing and executing integrated internal comms strategies at scale.
• Exceptional stakeholder management with ability to influence at all levels, including C-suite.
• Expertise in developing content and narratives across channels/platforms.
• Experience with large-scale employee engagement campaigns.
• Strong project and change management skills.
• Ability to work under tight deadlines and in high-pressure environments.

Responsibilities

• Drive vision and standards for internal communications across Dyson.
• Develop and execute enterprise-level internal comms strategies and campaigns.
• Serve as the go-to source for internal comms at global level, partnering with leaders.
• Oversee content planning, creation, review, and delivery of messages across channels.
• Lead leadership communications and engagement forums, shaping executive voice.

Skills

Integrated comms strategy

Stakeholder management

Executive storytelling

Content development

Job description

Dyson Operations is seeking a Head of Internal Communications to set the vision and drive best practices across our global enterprise. This role is pivotal in shaping how we connect with our employees worldwide, ensuring clarity, engagement, and alignment with our strategic objectives.

Key Responsibilities

Standards and Best Practice

• Drive the vision and standards for internal communications, acting as the center of best practice across Dyson.
• Develop, support, and execute enterprise-level internal communications strategies, ideation, and planning.
• Serve as the go-to source for all internal communications, operating at an enterprise and global level.
• Partner proactively with business and function leaders to embed best practices early in strategic processes.

Content and Channels

• Oversee planning, creation, review, and delivery of all internal enterprise messages, ensuring clarity and alignment.
• Lead the development and execution of major communications initiatives, campaigns, and product/change communications.
• Develop and manage a balanced content strategy, blending proactive storytelling with essential reactive messaging.
• Ensure channel management excellence and optimize communication platforms for reach and impact.

Leadership and Business Partnering

• Serve as a strategic advisor and partner to senior leadership, supporting the CEO's internal communications agenda.
• Shape the voice of senior leaders, crafting compelling and authentic leadership communications for all employees.
• Design and lead communications for leadership groups and engagement forums.
• Demonstrate the ability to make quick decisions, confidently engage with senior stakeholders, and manage stakeholders at all levels.

About You

• A proven track record of designing and executing integrated internal communications strategies at scale.
• Exceptional stakeholder management skills, with a strong ability to influence and partner at all levels, including C-suite.
• Expertise in developing content, crafting narratives, and deploying messaging across multiple channels/platforms.
• Experience with large-scale employee engagement campaigns.
• Strong project, people, and change management skills.
• Proven track record dealing with short deadlines and working in high-pressure situations to drive outcomes in the best interest of the company.
• A creative thinker who strives for continuous improvement and innovation in communications.
• Proactive with a get things done attitude, high levels of resilience and drive, able to see the strategic big picture but also to roll up sleeves and get into the detail.
• Always demonstrates the highest levels of integrity and confidentiality.
• Energetic, engaging, with the ability to motivate and inspire in a matrixed environment.
• Assertive, decisive, and prepared to see through plans and overcome objections - yet flexible around change and comfortable with ambiguity, a quick and agile learner.
• Willingness and ability to travel internationally where required.