Head of Data Transformation & Client Experience

Citco Fund Services (Singapore) Pte Ltd.

Singapore

On-site

SGD 180,000 - 240,000

Full time

4 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Citco Fund Services (Singapore) Pte Ltd. is seeking a senior data transformation leader to drive complex data initiatives for flagship clients.

You will partner with clients and technical teams to translate business needs into technical solutions and manage delivery from requirements to implementation. You will lead a high-performing team, apply data integration, ETL, and data modelling expertise, and contribute to client success with industry knowledge and strategic process improvements.

Qualifications

15+ years of experience in data within financial services
Excellent leadership and team management skills
Exceptional communication and interpersonal skills
Bachelor’s degree in quantitative discipline such as accounting, computer science, data science, information technology, engineering, or related field
Experience with scripting languages and finance tools
Knowledge of data integration, ETL processes, and data modeling
Familiarity with Atlassian products and AWS preferred
Strong analytical skills for data preparation, cleaning, normalization, and deduplication
Proven ability to manage multiple projects and tasks simultaneously
Experience with Agile/Scrum methodologies beneficial
Client-facing and business development experience in the finance industry required
Knowledge of financial products and hedge, private equity, real assets fund administration beneficial
Strategic mindset with the ability to enhance the Citco client experience via new processes and / or technologies
Ability to influence and persuade

Responsibilities

Serve as the primary relationship partner and key point of contact for specific high-profile clients on their strategic data initiatives
Bridge communication between clients and technical teams by gathering, documenting, and articulating detailed business requirements to ensure accurate solution delivery
Drive Data Transformation client projects and support a high-quality client experience from requirements gathering to delivery
Build a best-in-class team supporting premier client relationships and their data initiatives, working closely with Citco clients and business stakeholders to assess client needs and identify the solution best suited to meet those needs
Provide client facing materials to share subject matter expertise and deep knowledge across data technologies (e.g. data integration, data modelling, data products / services)
Support RFP questions where they arise to help foster future partnership with Citco prospects
Provide subject matter expertise and deep knowledge in accounting and finance to support related data solutions
Demonstrate a client-driven approach at all times, fostering long-term relationships with clients
Maintain a proactive approach to staying up-to-date on industry changes and technology advancements, providing insights into industry trends internally and to clients
Collaborate with Data Transformation leadership to identify and prioritize key areas for improvement based on the client conversations and projects that arise