Head of Data, AI & Intelligence - HSBC Life

HSBC LIFE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 350,000 - 600,000; Full time

Job summary

HSBC Life (Singapore) Pte. Ltd. seeks a seasoned SVP, Head of Data, AI & Intelligence to drive data and AI initiatives across distribution, marketing, customer, operations and corporate functions in Singapore.

You will translate business priorities into actionable data strategies, own the data roadmap, and lead end-to-end AI delivery with governance and responsible AI guardrails. You will manage a cross-functional team, partner with executive stakeholders, and elevate analytics, data quality and

Qualifications

• 15+ years in a financial services environment (or similarly regulated industry).
• Degree in Computer Science, Data Science, Statistics, Engineering, Business Analytics, Mathematics or related field (postgraduate qualification advantageous).
• Proven leadership delivering enterprise data, analytics and/or AI outcomes, with evidence of hands-on ownership and measurable business impact.

Responsibilities

• Identify, prioritise and deliver high-impact data/AI use cases across distribution, marketing, customer, operations and corporate functions.
• Translate commercial priorities into clear problem statements, delivery plans, success metrics, and adoption/change plans to ensure measurable value.
• Own and maintain the business data roadmap, aligned to enterprise data strategy and the Intelligence Hub and Data Foundation programme.
• Provide hands-on leadership for the data foundation backlog on the global GCP instance, including prioritisation, sequencing, delivery governance and release readiness.
• Lead data modelling, data mapping and data solution testing, including data contracts, transformation logic, reconciliation controls, SIT/UAT support and data quality validation.
• Drive development and industrialisation of advanced analytics (e.g., Next Best Action, propensity, CLV, segmentation, predictive insights) with production monitoring and continuous improvement.
• Own end-to-end delivery of AI initiatives (including GenAI) from ideation to production and adoption, embedding responsible AI guardrails aligned to regulatory and internal control expectations.
• Champion enterprise data governance, quality and compliance, including establishing and managing a data governance audit capability for early detection of misuse, data quality risks and governance breaches.

Skills

Leadership

Data strategy

Cloud data platforms

GCP

Data governance

Stakeholder management

Education

Bachelor's or higher in CS/DS/Engineering/Math

Tools

GCP

ETL tools

Job description

Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a SVP, Head of Data, AI & Intelligence

In this role you will:

• Partner with the CCO and Commercial leadership to identify, prioritise and deliver high-impact data/AI use cases across distribution, marketing, customer, operations and corporate functions.
• Translate commercial priorities into clear problem statements, delivery plans, success metrics, and adoption/change plans to ensure measurable value.
• Own and maintain the business data roadmap , aligned to enterprise data strategy and the Intelligence Hub and Data Foundation programme , ensuring local execution aligns to global standards and reusable patterns.
• Provide hands-on leadership for the data foundation backlog on the global GCP instance , including prioritisation, sequencing, delivery governance and release readiness.
• Lead data modelling, data mapping and data solution testing , including data contracts, transformation logic, reconciliation controls, SIT/UAT support and data quality validation.
• Drive development and industrialisation of advanced analytics (e.g., Next Best Action, propensity, CLV, segmentation, predictive insights) with production monitoring and continuous improvement.
• Own end-to-end delivery of AI initiatives (including GenAI) from ideation to production and adoption, embedding responsible AI guardrails aligned to regulatory and internal control expectations.
• Champion enterprise data governance, quality and compliance , including establishing and managing a data governance audit capability for early detection of misuse, data quality risks and governance breaches.

To be successful you will need:

• 15+ years' experience in a financial services environment (or similarly regulated industry).
• Degree in Computer Science, Data Science, Statistics, Engineering, Business Analytics, Mathematics or related field (postgraduate qualification advantageous).
• Proven leadership delivering enterprise data, analytics and/or AI outcomes, with evidence of hands-on ownership and measurable business impact.
• Strong hands-on expertise in modern cloud data platforms-particularly Google Cloud Platform (GCP) -and enterprise data architecture patterns.
• Demonstrated depth in data modelling, mapping, lineage, data quality controls , and testing leadership for data solutions.
• Strong stakeholder and people leadership skills: able to influence senior leaders, communicate clearly to executive audiences, and lead high-performing teams (including matrix/onshore/offshore) .

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Life (Singapore) Pte. Ltd.

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