Vice President, Client Management : HSBC Life

Cari; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

HSBC Life Singapore invites a seasoned professional to join as Vice President, Client Management. Lead profitable growth in the health portfolio, oversee underwriting cases and broker relationships, and drive portfolio strategies across international brokers with a focus on delivering exceptional client service.

You will mentor junior underwriters, prepare quotations within tight turnaround times, and ensure compliance with guidelines while developing scalable processes and reporting to monitor

Qualifications

• Experience in health insurance and broker management.
• University degree with HI/M5/M9 insurance papers.
• Proficiency in MS Office.
• Underwriting and key account management skills.
• Strong communication and analytical abilities.

Responsibilities

• Be responsible for profitable growth in the health portfolio in line with targets.
• Underwrite business cases per guidelines to achieve portfolio profitability.
• Identify and mitigate insurance risk; maintain audit-ready documentation.
• Prepare new business and renewal quotations within turnaround times; respond to clients promptly.
• Develop and refine processes, service levels and policy wording; deliver monitoring reports.
• Coach and mentor 1 or 2 junior underwriters.
• Manage relationships with key international brokers to grow client portfolio.
• Develop and execute strategies to grow profitable businesses and retain a healthy health portfolio.

Skills

Underwriting

Key account management

Relationship management

MS Office

Analytical skills

Communication

Interpersonal skills

Business acumen

Education

University degree + HI/M5/M9

Tools

MS Office

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Vice President, Client Management.

In this role you will:

• Be responsible for profitable growth in the health portfolio in line with top line and bottom-line business targets
• Responsible for underwriting business cases in accordance with established underwriting guidelines to achieve overall portfolio profitability
• Identifying and taking actions to mitigate any insurance risk; Ongoing compliance with external and internal guidelines, and maintaining supporting documentation to satisfy audit requirements
• Prepare new business and renewal quotations within turnaround times; Provide timely and quality responses to internal and external customers.
• Ongoing contribution to developing and refining existing processes, service levels, underwriting guidelines and policy contract wording; Delivering reporting for monitoring of portfolio and service levels
• Coach and mentor 1 or 2 Junior underwriters
• Managing relationships with key international brokers to growth client portfolio
• Developing and executing strategies to grow profitable businesses and retain a healthy health portfolio.

To be successful you will need:

• Relevant experience in the health space and managing brokers
• University degree with relevant insurance papers (HI, M5, M9)
• MS Office application proficiency
• Underwriting skills, Key Account Manager skills, and customer/intermediary relationship management
• Meticulous, organised, and able to work in a fast-paced environment
• Superior analytical skills, good communication and interpersonal skills, and strong business acumen

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role the recruiter for this role.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Life (Singapore) Pte. Ltd.

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