Head of Advisory Services & Workforce Programs

Lifelong Learning SG; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Lifelong Learning SG in Singapore seeks an experienced leader to head Advisory Services, overseeing the Careers & Skills for Community (CSC) and Careers & Skills Advisory (CSA) programmes. You will shape service strategies, drive performance and ensure high-quality client outcomes across multiple teams.

You will renew and fund programmes, manage budgets, and align with stakeholders including SWDA and community partners, while mentoring programme managers and ensuring rigorous data governance and

Qualifications

• Demonstrated ability to lead large advisory programmes.
• Strong analytical and reporting skills.
• Excellent English communication and writing abilities.

Responsibilities

• Lead and oversee Advisory Services for CSC and CSA.
• Develop strategies, workplans and priorities aligned with programme objectives.
• Renew programmes, manage funding inputs and engage with SWDA and partners.
• Oversee delivery across HQ and five CDC teams, set roles, SOPs and service standards.
• Lead programme managers, oversee recruitment, deployment and performance management.
• Ensure data governance, dashboards and insights drive improvements.
• Collaborate with PA, CDCs, ServiceSG and providers to strengthen referrals.

Skills

Stakeholder management

Strategic thinking

Leadership

Project management

Communication

Education

Tertiary qualifications

Job description

Lifelong Learning SG in Singapore seeks an experienced leader to head Advisory Services, overseeing the Careers & Skills for Community (CSC) and Careers & Skills Advisory (CSA) programmes. You will shape service strategies, drive performance and ensure high-quality client outcomes across multiple teams.

You will renew and fund programmes, manage budgets, and align with stakeholders including SWDA and community partners, while mentoring programme managers and ensuring rigorous data governance and