Guest Relations Officer

Corestaff Pte Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

Corestaff Pte Ltd is seeking a professional and service‑oriented Guest Relations Officer / Corporate Butler to deliver a high standard of hospitality and guest services within a premium corporate environment.

This role suits candidates with experience in Guest Relations, Hospitality, Front Desk, Concierge, Customer Service, F&B Service or Corporate Reception who enjoy interacting with people and delivering an excellent service experience, including assisting with events and weekend standby when

Qualifications

• Experience in Guest Relations, Hospitality or Front Desk.
• Excellent communication and interpersonal skills.
• Willing to support weekend events and standby.

Responsibilities

• Welcome and attend to guests, visitors and VIPs in a professional and courteous manner.
• Provide personalised assistance and respond promptly to guest requests and enquiries.
• Coordinate guest arrivals and departures to ensure a smooth overall guest experience.
• Guide guests to meeting rooms or designated areas when required.
• Prepare and serve beverages and refreshments to guests and meeting attendees.
• Ensure meeting rooms, reception areas and guest facilities are presentable and ready for use.
• Assist with meeting room preparation, including basic equipment and AV setup.
• Support corporate meetings, functions and events, including setup and teardown.
• Coordinate with housekeeping, facilities and other internal teams on guest requirements.
• Handle guest feedback professionally and elevate issues when necessary.
• Maintain high standards of service, presentation and workplace etiquette.
• Perform other guest service and hospitality duties as assigned.

Skills

Guest relations

Hospitality

Customer service

Concierge

Front desk

Communication skills

Tools

AV equipment

Job description

• Earn Up to $4,000/month with OT

• Working Hours: Monday to Friday, 10:00am – 7:30pm (Weekend standby may be required when there are events)

About the Role

Our client is looking for a professional and service-oriented Guest Relations Officer / Corporate Butler to provide a high standard of hospitality and guest services within a premium corporate environment.

This role is suitable for candidates with experience in Guest Relations, Hospitality, Front Desk, Concierge, Customer Service, F&B Service or Corporate Reception who enjoy interacting with people and delivering an excellent service experience.

Responsibilities

• Welcome and attend to guests, visitors and VIPs in a professional and courteous manner.

• Provide personalised assistance and respond promptly to guest requests and enquiries.

• Coordinate guest arrivals and departures to ensure a smooth overall guest experience.

• Guide guests to meeting rooms or designated areas when required.

• Prepare and serve beverages and refreshments to guests and meeting attendees.

• Ensure meeting rooms, reception areas and guest facilities are presentable and ready for use.

• Assist with meeting room preparation, including basic equipment and AV setup.

• Support corporate meetings, functions and events, including setup and teardown.

• Coordinate with housekeeping, facilities and other internal teams on guest requirements.

• Handle guest feedback professionally and elevate issues when necessary.

• Maintain high standards of service, presentation and workplace etiquette.

• Perform other guest service and hospitality duties as assigned.

Requirements

• Prior experience in Guest Relations, Hospitality, Customer Service, Concierge, Front Desk, F&B Service or Corporate Reception will be advantageous.

• Candidates with strong customer-facing experience from other service industries are welcome to apply.

• Service-oriented with good communication and interpersonal skills.

• Professional and presentable when interacting with corporate guests and VIPs.

• Comfortable providing beverage and hospitality service.

• Able to handle guest requests calmly and professionally.

• Good teamwork and coordination skills.

• Basic familiarity with meeting room or AV equipment will be an advantage.

• Willing to support events and be on standby during weekends when required.

We regret to inform that only shortlisted candidates will be notified.