Guest Experience Trainee — Front of House Path

KINGDOM JUNIOR PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

KINGDOM JUNIOR PTE. LTD. in Singapore seeks friendly front-of-house staff to deliver excellent customer service in our restaurant chain. The role offers opportunities to advance to Supervisor and Manager as you grow with the team.

Responsibilities include engaging guests, handling feedback and complaints tactfully, maintaining hygiene, and ensuring a welcoming atmosphere at POS when required.

Qualifications

• Enthusiasm for customer service and guest satisfaction.
• Education may compensate for experience.
• Opportunities for advancement to Supervisor/Manager.

Responsibilities

• Interact with guests for entertainment and rapport while gathering feedback.
• Handle guest complaints and feedback with tact to ensure a smile on departure.
• Maintain high levels of hygiene and cleanliness of the restaurant.
• Front-of-house duties: greet guests and provide a friendly, positive vibe; resolve POS issues if needed.

Skills

Customer service

Guest interaction

Complaint handling

Education

Relevant education

Job description

KINGDOM JUNIOR PTE. LTD. in Singapore seeks friendly front-of-house staff to deliver excellent customer service in our restaurant chain. The role offers opportunities to advance to Supervisor and Manager as you grow with the team.

Responsibilities include engaging guests, handling feedback and complaints tactfully, maintaining hygiene, and ensuring a welcoming atmosphere at POS when required.