Customer Service Leadership Trainee

Kingdom Junior; Singapore; On-site; SGD 20,000 - 30,000; Full time

Job summary

Kingdom Junior is seeking staff to join our restaurant team in Singapore, focusing on delivering exceptional customer service and a welcoming front-of-house experience.

Roles include engaging guests, handling feedback, maintaining cleanliness, and supporting POS duties to ensure smooth operations and guest satisfaction. Enthusiasm, English fluency, and a willingness to grow into Supervisor/Manager roles are valued.

Qualifications

• Enthusiasm for customer service is essential.
• Fluent in spoken and written English is required.
• Experience not strictly required; education can substitute.

Responsibilities

• Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
• Handle guests' complaints and feedback with tact to ensure guests leave satisfied.
• Maintain high hygiene and cleanliness of the restaurant for a pleasant guest experience.
• Greet guests, maintain a friendly front-of-house vibe, and resolve complaints, especially on POS duties.

Skills

Customer service

Communication

Guest interaction

Education

Relevant education

Job description

Kingdom Junior is seeking staff to join our restaurant team in Singapore, focusing on delivering exceptional customer service and a welcoming front-of-house experience.

Roles include engaging guests, handling feedback, maintaining cleanliness, and supporting POS duties to ensure smooth operations and guest satisfaction. Enthusiasm, English fluency, and a willingness to grow into Supervisor/Manager roles are valued.