Guest Experience & Service Supervisor

IL TORO PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

IL Toro PTE. LTD. in Singapore is seeking a Restaurant Supervisor to lead guest experiences, coordinate front-of-house service, and ensure smooth dining operations. You will greet guests, present menus, take orders, relay to the kitchen, and help with packing takeout when needed.

The role requires strong communication, teamwork, and a commitment to health, safety, and hygiene standards, with duties spanning setup, service, billing, and post-service cleanup.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced restaurant environment.
• Strong teamwork and coordination with kitchen staff.
• Adherence to health, safety and hygiene standards.

Responsibilities

• Greet customers and present menus.
• Take accurate food and beverage orders and relay to kitchen.
• Serve food and drinks in a timely, courteous manner.
• Check back with guests and handle complaints professionally.
• Set up and sanitize tables; maintain dining area.
• Communicate with kitchen and other staff; attend pre-shift meetings.
• Process payments and provide receipts; thank guests.

Skills

Customer service

Communication

Teamwork

Multitasking

Hygiene & safety

Job description

IL Toro PTE. LTD. in Singapore is seeking a Restaurant Supervisor to lead guest experiences, coordinate front-of-house service, and ensure smooth dining operations. You will greet guests, present menus, take orders, relay to the kitchen, and help with packing takeout when needed.

The role requires strong communication, teamwork, and a commitment to health, safety, and hygiene standards, with duties spanning setup, service, billing, and post-service cleanup.