Guest Experience Lead – Fine Dining Team

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Annual Leave, Family Care Leave & Paid Medical Leave

Annual Wage Supplement

Performance Bonus & Annual Salary Increment

Group Medical, Hospitalisation & Dental Insurance

Long Service Award

Professional Growth & Development

Education Assistance

External Training Sponsorship

Staff Discounts

Staff Referral Scheme

Job summary

OUE Restaurants Pte Ltd is hiring a Guest Relations Executive in Singapore. This role emphasizes delivering exceptional service, ensuring guest satisfaction, and upholding restaurant standards. Candidates should have at least 1 year of experience in a similar position, preferably in a celebrity-chef environment, and possess strong menu and beverage knowledge. Benefits include leave, medical insurance, and professional development opportunities. Flexibility in working hours is required.

Qualifications

• 1 year of experience in a similar role, preferably in a celebrity-chef restaurant.
• A motivated attitude and willingness to learn new skills.
• Flexibility to adapt quickly to changing needs.

Responsibilities

• Deliver prompt and quality service, ensuring guest satisfaction.
• Take ownership of assigned service stations and maintain cleanliness.
• Address guest needs and feedback in a professional manner.

Skills

Strong menu knowledge

Basic wine and beverage knowledge

Customer service skills

Communication skills

Team-oriented approach

Job description

OUE Restaurants Pte Ltd is hiring a Guest Relations Executive in Singapore. This role emphasizes delivering exceptional service, ensuring guest satisfaction, and upholding restaurant standards. Candidates should have at least 1 year of experience in a similar position, preferably in a celebrity-chef environment, and possess strong menu and beverage knowledge. Benefits include leave, medical insurance, and professional development opportunities. Flexibility in working hours is required.