Guest Experience Concierge

Westin Hotels & Resorts; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Westin Hotels & Resorts in Singapore seeks a Guest Experience Expert to assist guests during check-in and check-out, guiding them through their stay and addressing requests with a professional and friendly approach.

You will work on-site at 12 Marina View, Singapore, contributing to a memorable experience while maintaining safety, confidentiality, and brand standards throughout every interaction.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests during check-in and check-out, ensuring a smooth and welcoming process.
• Address guest requests and provide information about local area and hotel services.
• Complete reports and maintain confidentiality, upholding brand standards and safety.

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Singapore seeks a Guest Experience Expert to assist guests during check-in and check-out, guiding them through their stay and addressing requests with a professional and friendly approach.

You will work on-site at 12 Marina View, Singapore, contributing to a memorable experience while maintaining safety, confidentiality, and brand standards throughout every interaction.