Growth Systems Lead — Creator Platform Ops

ELECTRONIC ARTS ASIA PACIFIC PTE LTD; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Electronic Arts Asia Pacific PTE LTD in Singapore (hybrid) seeks a Growth Operations Lead to orchestrate Growth's rhythm, data flows and partner interfaces. You will collaborate across Engineering, Product, Design, Technology, and Trust & Safety to align milestones and metrics.

You will drive gate reviews, maintain a single source of truth, and build automation to reduce manual reporting. Mandarin fluency is preferable and 5+ years in games or creator platforms at scale is desired.

Qualifications

• You think in systems. You see how the parts connect, and where they will break before they break.
• 5+ years experience in games, UGC or consumer platforms at scale
• You build with AI and agents rather than talk about them.
• You have put agentic workflows into production use.
• You automate by default. Your first response to a manual report is to remove it, not to schedule it.
• Fluency in Mandarin is preferable
• Experience in a startup or scale-up where speed is normal
• Background in creator ecosystems, community platforms or live-service operations
• Experience working with app store partners on launch and policy review

Responsibilities

• Run the operating rhythm of Growth: performance reviews, gate reviews and decision forums
• Hold a single source of truth for plan, ownership and status that people use rather than work around
• Protect our progression gates, so we scale when milestones are met
• Turn what we learn into playbooks, and feed those back into how the system works
• Work with Engineering on the data and agent systems Growth runs on, and build the loops that get insight to teams in time to change a decision
• Define and hold the metrics that matter for a creator platform
• Keep decision logs and escalation paths, and run milestone reviews against the defined metrics
• Surface the growth effects of product decisions early, while they can still change
• Align Growth, Product, Design, Technology and Trust & Safety on milestone readiness
• Run the daily working connection with the group, planning rhythm, dependency tracking and escalation
• Build the relationship with platform partners including the app stores: policy review, submission readiness and launch requirements
• Get our web and owned surfaces ready and instrumented — sign-up and acquisition pages, store listings, creator documentation and community spaces
• Hold agencies and vendors to scope, with change control rather than absorbed scope creep
• Work with Legal to give every market-entry obligation a named owner and a closing date
• Surface legal, safety and policy dependencies as schedule items rather than discovering them as blockers
• Maintain and evolve our agentic workflows, so the system tells us when something has moved instead of waiting to be asked
• Design lightweight processes that create speed, and remove manual reporting rather than adding to it
• Partner with Growth Intelligence to encode system rules into automation

Skills

Systems thinking

5+ years experience in games

AI and agents

Agentic workflows

Automation

Mandarin fluency

Startup/scale-up experience

Creator ecosystems

App store partnerships

Job description

Electronic Arts Asia Pacific PTE LTD in Singapore (hybrid) seeks a Growth Operations Lead to orchestrate Growth's rhythm, data flows and partner interfaces. You will collaborate across Engineering, Product, Design, Technology, and Trust & Safety to align milestones and metrics.

You will drive gate reviews, maintain a single source of truth, and build automation to reduce manual reporting. Mandarin fluency is preferable and 5+ years in games or creator platforms at scale is desired.