Growth Operations Executive

Matrixport; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Campaign playbook

Independent flash-campaign ownership

High-visibility team

Job summary

BIT (formerly Matrixport) is seeking a Campaign Operations professional in Singapore to drive the lifecycle of multiple monthly campaigns and rapid flash campaigns for a fast-growing US-stock investing user base. You will handle setup, landing pages, audience engagement, and copy across Chinese and English, using AI tools to accelerate insights.

This role sits at the hub of platform operations with a clear path to ownership.

Qualifications

• 1–3 years in internet operations, campaign operations, or similar execution roles (outstanding fresh graduates considered)
• Strong copywriting in both Chinese and English — able to independently write campaign and marketing copy
• Proficient with AI tools to speed up copy refinement, market and competitor research, and information gathering
• Comfortable with backend/config tools, quick to learn new ones; detail-oriented and doesn't miss steps
• Solid data sense; compiles and organizes campaign data efficiently
• Reliable and comfortable with the pace of launch deadlines

Responsibilities

• Campaign setup & launch: configure campaign rules in the ops backend, publish pages, run pre-launch checks — following the SOP with zero errors
• Landing pages: build and publish campaign landing pages using page-builder tools and structure templates
• Engagement setup: run audience selection and scheduling for push, SMS, and in-app messages per the engagement strategy
• Campaign copy: write and adapt campaign materials from templates (push copy, page copy, campaign rules)
• Campaign settlement: compile campaign data, prepare settlement drafts, submit for manager review, and distribute rewards
• Market & competitor research: use AI tools to gather industry, competitor, and user insights ahead of each campaign, and turn them into actionable recommendations
• Flash campaigns: once ramped up, independently own flash campaigns and launch quickly around market moments

Skills

Campaign operations

Copywriting (Chinese/English)

AI tools

Data analysis

Education

Bachelor's degree or equivalent

Tools

Page-builder tools

SQL

Push/SMS platforms

Job description

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

About the role:

We are a campaign-driven growth team running 5 monthly campaigns plus 2–3 flash campaigns for a fast-growing US-stock investing user base. This role sits at the center of platform operations — everything you do directly determines whether campaigns reach users on time and error-free. It starts with getting things right and getting them fast, and grows from there into strategic thinking. You'll see the full campaign lifecycle from planning to post-launch review, with a clear path forward.

Job Responsibilities:

• Campaign setup & launch: configure campaign rules in the ops backend, publish pages, run pre-launch checks — following the SOP with zero errors
• Landing pages: build and publish campaign landing pages using page-builder tools and structure templates
• Engagement setup: run audience selection and scheduling for push, SMS, and in-app messages per the engagement strategy
• Campaign copy: write and adapt campaign materials from templates (push copy, page copy, campaign rules)
• Campaign settlement: compile campaign data, prepare settlement drafts, submit for manager review, and distribute rewards
• Market & competitor research: use AI tools to gather industry, competitor, and user insights ahead of each campaign, and turn them into actionable recommendations
• Flash campaigns: once ramped up, independently own flash campaigns and launch quickly around market moments

Job Requirements:

• 1–3 years in internet operations, campaign operations, or similar execution roles (outstanding fresh graduates considered)
• Strong copywriting in both Chinese and English — able to independently write campaign and marketing copy
• Proficient with AI tools: uses AI to speed up copy refinement, market and competitor research, and information gathering — and distills the output into conclusions and directions that actually inform execution
• Comfortable with backend/config tools, quick to learn new ones; detail-oriented and doesn't miss steps
• Solid data sense; compiles and organizes campaign data efficiently
• Reliable and comfortable with the pace of launch deadlines

Preferred:

• Experience in fintech, brokerage, US equities, or crypto
• Familiarity with landing-page builders (H5 editors) or push/SMS platforms
• SQL skills or experience running campaign data reviews

What you'll get:

• A complete campaign-operations playbook, built through 7–8 live campaigns a month
• A clear path: execution - independent flash-campaign ownership - campaign owner track
• Direct reporting line to the manager in a small, high-visibility team where your work is seen

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