Graphic Designer & Print Coordinator (On-site)

IPrint Express; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

IPrint Express Pte Ltd is seeking a Graphic Designer to join our on-site team in Singapore. The role blends graphic design with customer service, handling enquiries, quotations, artwork design and coordination from enquiry to production.

You will prepare print-ready artwork for books, brochures, namecards, packaging and more, ensuring accuracy to printing specs while coordinating with production to meet deadlines. English and Chinese support may be required.

Qualifications

• Relevant experience in a printing company, graphic design studio or related industry is preferred.
• Proficient in Adobe Illustrator and Adobe Photoshop. Experience with Adobe InDesign will be an advantage.
• Familiar with Microsoft Office and macOS.
• Knowledge of print-ready artwork preparation, bleed, safe margins, CMYK colours, image resolution and printing specifications.
• Able to handle customer enquiries, prepare quotations and coordinate orders professionally.
• Strong attention to detail in artwork checking, file preparation and quotation handling.
• Good communication and customer service skills.
• Able to communicate effectively in English and handle Chinese-language customer enquiries and artwork when required.
• Able to work independently and manage multiple projects in a fast-paced environment.
• Responsible, self-motivated and able to work closely with customers and the production team.
• Diploma or Degree in Graphic Design, Printing Technology or a related field is preferred.
• Candidates with commercial printing, quotation or production coordination experience will have an advantage.
• Experience creating social media content, including Facebook and Instagram posts, content and short-form videos, will be an advantage.
• Experience managing product listings, product images, promotional content or online stores on e-commerce platforms such as Shopee will be an advantage.

Responsibilities

• Handle customer enquiries and understand customers’ printing requirements, timelines and artwork needs.
• Prepare and send quotations based on customer requirements and specifications.
• Follow up on quotations, artwork submissions, approvals, payments and order confirmations.
• Coordinate customer orders from the enquiry stage until production completion.
• Prepare and design print-ready artwork for booklets, brochures, namecards, packaging, stickers, posters and other printed materials.
• Check, modify and adjust customer-provided artwork when required.
• Ensure artwork meets printing specifications, production requirements and quality standards.
• Submit confirmed artwork and order details to the production team.
• Work closely with the production team to ensure jobs are completed correctly and on time.
• Provide professional customer service and assist with printing and order-related matters.
• Manage multiple customer enquiries and projects efficiently.

Skills

Adobe Illustrator

Adobe Photoshop

English communication

Customer service

Multitasking

Attention to detail

Chinese language

Education

Diploma or Degree in Graphic Design

Tools

Adobe InDesign

Microsoft Office

macOS

Job description

IPrint Express Pte Ltd is seeking a Graphic Designer to join our on-site team in Singapore. The role blends graphic design with customer service, handling enquiries, quotations, artwork design and coordination from enquiry to production.

You will prepare print-ready artwork for books, brochures, namecards, packaging and more, ensuring accuracy to printing specs while coordinating with production to meet deadlines. English and Chinese support may be required.