Graduate Surveys & Data Insights Manager

Institute of Technical Education; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

Institute of Technical Education (ITE) in Singapore is seeking a data-driven professional to manage student and graduate surveys from end to end. You will ensure data integrity, analyze findings, and provide timely insights to support management decisions and service improvements.

The role is based at ITE Headquarters. You will coordinate survey administration, manage vendors and stakeholders, and produce reports and dashboards for MOE submissions, driving continuous improvement through

Qualifications

• Three+ years of relevant experience in survey administration, research or data analysis.
• Sound knowledge of survey methodology, data validation and quantitative analysis.
• Proficiency in Excel and Power BI or Tableau; knowledge of SQL, Python is advantageous.
• Strong analytical, organizational, communication and stakeholder-management skills, with attention to detail and the ability to manage multiple priorities independently.

Responsibilities

• Survey Administration: Coordinate survey preparation, respondent outreach, fieldwork monitoring, follow-ups and deliverables.
• Vendor and Stakeholder Management: Manage survey vendors and work with internal departments, Colleges and agencies to meet agreed timelines and quality standards.
• Data Management and Analysis: Extract, consolidate, clean and validate survey data; resolve discrepancies; analyse trends; and translate findings into actionable insights.
• Reporting and Compliance: Prepare reports, presentations, dashboards and accurate submissions to management, the Ministry of Education and relevant agencies in the prescribed formats and timelines.
• Process Improvement: Use automation, digital tools and data visualisation to improve survey workflows, data quality and reporting.
• Administrative Support: Maintain graduate records in ITE’s student administration system and support related graduate affairs and career services duties.

Skills

Data analysis

Survey administration

Statistical knowledge

Stakeholder management

Attention to detail

Education

Statistics/Data analytics degree

Tools

Excel

Power BI

Tableau

SQL

Python

Power Apps/Power Automate

Job description

Institute of Technical Education (ITE) in Singapore is seeking a data-driven professional to manage student and graduate surveys from end to end. You will ensure data integrity, analyze findings, and provide timely insights to support management decisions and service improvements.

The role is based at ITE Headquarters. You will coordinate survey administration, manage vendors and stakeholders, and produce reports and dashboards for MOE submissions, driving continuous improvement through