Graduate Programs & Academic Operations Manager

CTES CONSULTING PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

CTES CONSULTING PTE. LTD. is seeking a Manager, Academic to lead the administrative, academic, and operational facets of Graduate Programmes. You will oversee admissions, examinations, graduations, and student welfare, while guiding a team and driving process improvements to align with regulatory requirements.

The role requires a Bachelor's degree with at least 10 years in higher education or university operations, plus strong communication and strategic planning skills.

Qualifications

• Bachelor's degree with a minimum of 10 years of relevant work experience in higher education or university operations.
• Knowledge of admission processes, programme operations, student services, and wellbeing management.
• Strong strategic thinking, planning, and complex process management.
• Excellent communication and writing skills with diverse stakeholders.

Responsibilities

• Oversee a team and guide it toward organizational goals with planning, staffing, and performance management.
• Lead administration of postgraduate coursework and research programmes, admissions, exams, and graduations.
• Develop administrative policies, drive efficiency, and implement improvements.
• Manage admissions, onboarding, and orientation for coursework and research students.
• Track student progression, communicate policies and deadlines to stakeholders.
• Represent the institution in international collaborations and committee meetings.
• Provide policy advice to faculty; analyze data and generate reports for decision making.
• Oversee budgeting, financial resources, and coordination with auditors.

Skills

Team leadership

Strategic planning

Program administration

Budget management

Project management

Stakeholder communication

Process improvement

Policy development

MS Office proficiency

Customer service orientation

Empathy and student support

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CTES CONSULTING PTE. LTD. is seeking a Manager, Academic to lead the administrative, academic, and operational facets of Graduate Programmes. You will oversee admissions, examinations, graduations, and student welfare, while guiding a team and driving process improvements to align with regulatory requirements.

The role requires a Bachelor's degree with at least 10 years in higher education or university operations, plus strong communication and strategic planning skills.