GPU Data Center Bare-Metal Support Engineer I

CoreWeave; Singapore; On-site; SGD 77,000 - 123,000; Full time

Job summary

CoreWeave is seeking a Bare Metal Support Engineer to manage and maintain its extensive GPU fleet across global data centers. You will work with customers, data center technicians, and engineers to ensure reliability, performance, and scalability of our infrastructure.

You will diagnose issues, develop tailored support, and contribute to internal docs and automation. The role includes on-call rotations and close collaboration with product and engineering teams to drive continuous improvements.

Qualifications

• Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
• Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
• Hands-on experience with firmware updates, BIOS configurations, and driver management.
• Experience analyzing system logs and debugging across firmware, drivers, and hardware layers.
• Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
• Experience in scripting and automation (Python, Bash, Ansible).

Responsibilities

• Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud.
• Diagnose, triage, and investigate reported customer issues and incidents, identifying root causes.
• Coordinate remote troubleshooting with Data Center Technicians.
• Create and maintain internal troubleshooting guides and knowledge base articles.
• Participate in on-call rotation to support production clusters and ensure reliability.
• Collaborate with engineering teams to improve hardware reliability and system performance.
• Implement automation to streamline support workflows and reduce manual interventions.
• Analyze logs across firmware, drivers, and hardware layers.
• Provide feedback to internal teams on common support issues to drive improvements.
• Work with networking teams to troubleshoot connectivity issues affecting workloads.
• Support supercomputing infrastructure running GPU workloads at scale.

Skills

Linux

Networking fundamentals

GPU clusters

Scripting & automation

Troubleshooting

Cross-functional collaboration

Tools

NVIDIA GPUs

SuperMicro systems

Dell systems

Jira

Confluence

Notion

Python

Bash

Ansible

Job description

CoreWeave is seeking a Bare Metal Support Engineer to manage and maintain its extensive GPU fleet across global data centers. You will work with customers, data center technicians, and engineers to ensure reliability, performance, and scalability of our infrastructure.

You will diagnose issues, develop tailored support, and contribute to internal docs and automation. The role includes on-call rotations and close collaboration with product and engineering teams to drive continuous improvements.