[Govt Hospital, Min Diploma] Executive Associate, Microbiology Lab - UP$3500 #HCY

Recruit Express Pte Ltd.; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an Executive Associate for a Government Hospital with a minimum Diploma. You will provide operational and administrative support to the Microbiology laboratory, working closely with medical staff to facilitate specimen processing, data entry in the LIS, quality assurance, and billing inquiries.

The role involves specimen verification, labeling, report preparation, and administrative duties.

Qualifications

• Diploma or equivalent preferred.
• Prior clerical/administrative experience in healthcare or laboratory setting preferred.
• Attention to detail and ability to handle sensitive information.

Responsibilities

• Provide operational and administrative support to the Microbiology laboratory.
• Work with medical laboratory professionals to facilitate specimen processing, LIS, inquiries, QA activities, and billing.
• Handle specimen verification and labeling; perform data entry in LIS; coordinate follow-up actions.
• Prepare, file, retrieve, and maintain laboratory records and documents.
• Generate reports and support disease notification processes; assist with dispatch of laboratory reports.
• Provide administrative support, including memos, correspondence, and work instructions.
• Respond professionally to telephone enquiries regarding test requests, specimen requirements, turnaround times, laboratory reports, and billing matters.
• Escalate technical enquiries to laboratory professionals when required.
• Support compliance with regulatory, licensing, and accreditation requirements; assist in inspections and audits.
• Investigate and help resolve billing discrepancies and issues.

Skills

Administrative experience

Clerical tasks

Education

Diploma or equivalent

Job description

Recruit Express will never request for your Singpass details in our recruitment process. Please contact us at 6732 6006 or email to [e-mail] if you are unsure if it is a scam.

[Govt Hospital, Min Diploma] Executive Associate, Microbiology Lab - UP$3500 #HCY

Working Hours: Any 5 days in a week from Mon- Sun (Office Hours Only)

Responsibilities / What You Will Do:

You will provide operational and administrative support to the Microbiology laboratory. You will work closely with medical laboratory professionals to facilitate specimen processing, laboratory information management, customer enquiries, quality assurance activities, and billing administration.

Specimen Processing & Laboratory Operations

• Sort and verify laboratory specimens and accompanying request forms.
• Perform order entry and specimen labelling accurately in the Laboratory Information System (LIS).
• Assist in handling unsuitable specimens and documenting communications accordingly.
• Monitor outstanding laboratory requests and coordinate follow-up actions.

Data Management & Administration

• Perform result entry and certification as designated.
• Prepare, file, retrieve, and maintain laboratory records and documents systematically.
• Generate reports and support disease notification processes.
• Assist with preparation and dispatch of laboratory reports.
• Provide administrative support, including preparation of memos, correspondence, and work instructions.

Customer Service

• Respond professionally to telephone enquiries regarding test requests, specimen requirements, turnaround times, laboratory reports, and billing matters.
• Escalate technical enquiries and complex issues to laboratory professionals when required.

Quality Assurance & Billing

• Support compliance with regulatory, licensing, and accreditation requirements.
• Assist in departmental inspections and audits.
• Investigate and help resolve billing discrepancies and issues.

Requirements / What We're Looking For:

• Preferably Diploma, or any other equivalent.
• Preferably with prior clerical or administrative experience in healthcare or laboratory setting.