Global Treasury & Transaction Banking Advisor

UNITED OVERSEAS BANK LIMITED; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

UNITED OVERSEAS BANK LIMITED is seeking a Client Service Advisor to provide Treasury Management/Transaction Banking services and advisory support to corporate and financial institutional clients globally. The role will require advising on product usage, managing inquiries, and ensuring service levels are met across regions.

The ideal candidate has a bachelor’s degree or diploma and 1–3 years’ experience in Transaction Banking for Large Corporate portfolios, with strong communication and

Qualifications

• Bachelor's degree or diploma holder.
• 1–3 years of Transaction Banking for Large Corporate portfolio.
• Excellent communication, influencing and negotiation skills.
• Ability to navigate the bank and partners to ensure servicing tasks and client requests are completed on time.

Responsibilities

• Consults, executes and liaises with business partners to meet service requirements within timeframes.
• Manage client enquiries for target clients to enhance client delight and retention.
• Resolve client requests/enquiries leveraging resources across functions to meet SLAs.
• Participate in client planning to position and deliver the full range of bank products and services.
• Provide advice on the usage of banking products and services to clients.
• Understand processes and use judgment to resolve client needs within risk and compliance parameters.
• Identify training needs for clients and ensure awareness of product capabilities.
• Support client management and RFP opportunities on complex working capital solutions.
• Perform service reviews and STP guidance.
• Develop client service account plans to enhance service delivery.
• Monitor customer volume and revenue to identify sales leads.

Skills

Communication skills

Negotiation

Time management

Analytical thinking

Problem solving

Client interaction

Team player

Attention to detail

Education

Bachelor's degree

Diploma

Job description

UNITED OVERSEAS BANK LIMITED is seeking a Client Service Advisor to provide Treasury Management/Transaction Banking services and advisory support to corporate and financial institutional clients globally. The role will require advising on product usage, managing inquiries, and ensuring service levels are met across regions.

The ideal candidate has a bachelor’s degree or diploma and 1–3 years’ experience in Transaction Banking for Large Corporate portfolios, with strong communication and