Global Product Installations Manager

KLA Corporation; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

KLA Corporation in Singapore seeks a Product Installation Manager to lead global installations of our cutting-edge product portfolio at customer sites. You will manage installation teams, coordinate with field operations, and ensure on-time delivery to meet production objectives.

The role requires a Bachelor of Science, experience servicing semiconductor capital equipment, and the ability to work under pressure with tight timelines; travel up to 15% is required.

Qualifications

• Bachelor of Science degree required.
• Experience servicing semiconductor capital equipment.
• Knowledge of wafer fab integration and metrology management is a plus.
• Strong interpersonal/communication skills.
• Ability to work under pressure and meet timelines.

Responsibilities

• Coordinating with field teams on scheduling and site preparation.
• Scheduling and deploying Installation engineers globally and coordinating assets across service.
• Managing the products from shipment to assure timely warranty start, and customer satisfaction.
• Drives installation escalations and involves collaborating with Field teams, Product Support Operating, Service Operations and Manufacturing Operations.
• Verifies installation or upgrade performance with regions and customers.
• Includes 15% travel.

Skills

Interpersonal communication

Customer focus

Problem solving under pressure

Project coordination

Education

Bachelor of Science

Job description

KLA Corporation in Singapore seeks a Product Installation Manager to lead global installations of our cutting-edge product portfolio at customer sites. You will manage installation teams, coordinate with field operations, and ensure on-time delivery to meet production objectives.

The role requires a Bachelor of Science, experience servicing semiconductor capital equipment, and the ability to work under pressure with tight timelines; travel up to 15% is required.