Global Product Installation Lead

KLA-Belgium; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

KLA is seeking a Product Installation Manager to lead installations of our cutting-edge product portfolio at customer locations worldwide. You will directly and indirectly lead a team of installation engineers to ensure high-quality, on-time installations and upgrades aligned with production objectives.

The role emphasizes coordinating cross-functional teams, validating performance with customers, and driving continuous improvement across installation processes.

Qualifications

• Experience servicing semiconductor capital equipment.
• Strong interpersonal and communication skills.
• Ability to work under pressure and meet stringent timelines.

Responsibilities

• Coordinate with field teams on scheduling and site preparation.
• Schedule and deploy Installation engineers globally and coordinate service assets.
• Manage products from shipment to timely warranty start and customer satisfaction.
• Drive installation escalations with Field teams and operations teams.
• Ensure operational quality of installed systems.
• Collaborate with regions and customers to validate installation/upgrade performance.
• Travel up to 15%.

Skills

Semiconductor experience

Interpersonal skills

Customer needs understanding

Ability to work under pressure

Education

Bachelor of Science

Job description

KLA is seeking a Product Installation Manager to lead installations of our cutting-edge product portfolio at customer locations worldwide. You will directly and indirectly lead a team of installation engineers to ensure high-quality, on-time installations and upgrades aligned with production objectives.

The role emphasizes coordinating cross-functional teams, validating performance with customers, and driving continuous improvement across installation processes.