Global Oracle Fusion CX Techno-Functional Analyst

MICHAEL PAGE INTERNATIONAL PTE LTD; Singapore; On-site; SGD 89,000 - 106,000; Full time

Benefits offered by this job

Medical benefits

Leave entitlements

Job summary

MICHAEL PAGE INTERNATIONAL PTE LTD seeks an Oracle CRM Techno-Functional Analyst-Fusion CX Sales to drive Oracle CRM CX projects in Singapore. You will support and optimise Fusion CX Sales applications and collaborate with stakeholders to gather requirements.

Responsibilities include configuring and customising Fusion CX Sales modules, delivering technical solutions, training end users, documenting processes, and ensuring smooth system integration across cross-functional teams.

Qualifications

• 8+ years of Oracle CRM implementation and support experience.
• Minimum 3 years of Oracle Fusion CX Sales experience.
• 2-3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.
• Strong problem-solving skills with a focus on delivering effective solutions.
• Ability to collaborate with stakeholders and cross-functional teams effectively.
• Knowledge of system integration and documentation practices.

Responsibilities

• Support and maintain Oracle CRM Fusion CX Sales applications to ensure optimal performance.
• Collaborate with stakeholders to gather and analyse business requirements.
• Develop and implement technical solutions to meet business objectives.
• Configure and customise Oracle Fusion CX Sales modules as required.
• Provide training and support to end-users on system functionalities.
• Identify and resolve technical issues promptly to minimise downtime.
• Prepare and maintain system documentation and user manuals.
• Work closely with cross-functional teams to ensure seamless integration of systems.

Skills

Oracle CRM

Fusion CX Sales

Stakeholder management

Problem solving

Tools

Oracle Fusion Cloud

Oracle EBS CRM

Job description

MICHAEL PAGE INTERNATIONAL PTE LTD seeks an Oracle CRM Techno-Functional Analyst-Fusion CX Sales to drive Oracle CRM CX projects in Singapore. You will support and optimise Fusion CX Sales applications and collaborate with stakeholders to gather requirements.

Responsibilities include configuring and customising Fusion CX Sales modules, delivering technical solutions, training end users, documenting processes, and ensuring smooth system integration across cross-functional teams.