Global Omnichannel Projects Lead for Luxury Retail

Celine; Singapore; Hybrid; SGD 140,000 - 210,000; Full time

Job summary

CELINE is seeking a Global Omnichannel Operations Project Manager to drive deployment of omnichannel capabilities across global markets, coordinating Retail, E‑Commerce, Client Services, and IT. You will lead end-to-end projects from scoping to global rollout, ensuring a seamless luxury client experience.

Fluency in English and French is preferred; 5+ years in operations and project management in luxury retail required.

Qualifications

• Minimum 5 years of experience in operations and project management.
• Luxury retail experience preferred.
• Fluency in English and French is advantageous.

Responsibilities

• Lead omnichannel projects from scoping to global deployment.
• Ensure end-to-end process consistency across Retail, E‑Commerce, Client Services, OMS, WMS, and POS.
• Translate business requirements into scalable application enhancements with IT/product teams.
• Define and monitor KPIs; drive adoption and governance across markets.
• Manage one assistant with clear priorities and strong execution.

Skills

Operations management

Project management

Communication skills

Leadership

PowerBI

Tools

Jira

Confluence

Atlassian suite

SFCC

OMS

WMS

CEGID

Job description

CELINE is seeking a Global Omnichannel Operations Project Manager to drive deployment of omnichannel capabilities across global markets, coordinating Retail, E‑Commerce, Client Services, and IT. You will lead end-to-end projects from scoping to global rollout, ensuring a seamless luxury client experience.

Fluency in English and French is preferred; 5+ years in operations and project management in luxury retail required.