Global Head of Digital Banking Delivery

United Overseas Bank Limited (UOB)

Singapore

On-site

SGD 180,000 - 240,000

Full time

14 days+

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Job summary

United Overseas Bank Limited (UOB) is seeking a senior technology leader to own end-to-end strategy, delivery and operations for Group Wholesale Banking Digital Banking platforms, spanning cash management, payments, and trade finance journeys. You will scale a global delivery org of 300+ engineers across on-shore and off-shore locations, owning delivery outcomes, reliability and regulatory compliance.

You will lead multi-tribe Agile models, oversee risk controls, and drive continuous improvement

Qualifications

Bachelor's degree in computer science/engineering (or equivalent).
10+ years in technology leadership overseeing large delivery organizations with a proven operational management track record.
Demonstrated success building and running delivery at scale (≥300 engineers) across on-shore/off-shore and multiple geographies.
Deep domain expertise in commercial/wholesale and business banking delivery with ASEAN and China exposure (cash, payments, trade).
Hands-on production support leadership with measurable outcomes (stability, MTTR, release reliability) and a bias for continuous improvement.
Methodologies: Strong, practical command of Agile, Disciplined Agile, SAFe, and Waterfall; ability to tailor models to business/regulatory needs.
Demand management in complex matrix organisations with multi-stakeholder prioritisation.
Regulatory & compliance technology risk experience across ASEAN and China (e.g., controls, audits, data, scheme mandates).
Strategic storyteller with executive presence; data-driven decision-making and clear risk trade-offs.
Talent magnet and coach of leaders; proven ability to scale leaders of leaders.

Responsibilities

Define the multi-year digital banking technology strategy and roadmaps for GWB channels and journeys; ensure alignment with Business, Product, Risk, and Country Tech leads.
Drive the payments platform transformation and migration of country-specific schemes into the target platform, ensuring resilience, security, and performance SLAs.
Govern platform architecture across channels, integration, data, and security layers; champion API-first, event-driven, and cloud-ready patterns.
Build and run a scaled delivery organization across multiple geographies (on-shore/off-shore), optimizing capacity, throughput, and quality.
Stand up and mature multi-tribe Agile operating models (Agile, Disciplined Agile, SAFe) while adapting to Waterfall where appropriate (e.g., regulatory releases, vendor constraints).
Oversee program/portfolio planning, dependency management, and release governance across channels, payments, and trade programs.
Provide thought leadership and knowledge-sharing across Digital Banking and adjacent tech groups.
Own production support for digital channels and underlying services, ensuring MTTR, change success rate, incident prevention, and stable releases.
Embed SRE practices (SLIs/SLOs, error budgets, observability) and DevSecOps (CI/CD, automated testing, progressive delivery).
Establish post-incident learning loops and drive continuous improvement across squads and vendors.
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.