Global Cross-Border Payments Strategy Director

Citi; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Citi in Singapore is seeking an exceptional product leader to drive Citi's cross-border payments agenda across Asia South and JANA, with focus on FX, payments ecosystems and innovative solutions. You will lead client value propositions, supervise product delivery, collaborate with markets, and align with global product teams to grow flows and defend existing ones.

Expect leadership in product strategy, end-to-end delivery, risk management and stakeholder collaboration, with a strong emphasis on

Qualifications

• 15+ years’ experience with payments, cash management, FX, and emerging payment flows.
• Knowledge of product management disciplines.
• Strong execution bias and cross-functional leadership.
• Experience driving business innovation using analytics.
• Ability to manage priorities and work under pressure.
• Excellent written and verbal communication.

Responsibilities

• Conceptualize and drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred partner status with Citi’s clients.
• Supervise day-to-day product management including product delivery, client experience and client communication strategies as well as help the broader teams prioritize, negotiate, and remove obstacles to achieve business results and drive consistency of the offering.
• Drive the product commercialization across the client segments, clusters, and partner with global product to ensure we continue to improve and strengthen our capabilities, defend existing flows and attract new clients/flows.
• Collaborate with Markets partners to grow transactional FX flows by focusing on conceptualizing and executing targeted initiatives and bundled solutions by client segment and country.
• Partner and collaborate with variety of stakeholders across the organization including sales, coverage, FX, operations, technology, and other functional partners to strengthen the product delivery, streamline processes, drive operational excellence and maintain a strong risk and control environment.
• Appropriately assess risk when business decisions are made and apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Build credible and trusting relationships with network partners internally and promote business ties with external industry stakeholders.

Skills

Payments knowledge

Product management

Leadership

Data analytics

Communication

Problem-solving

Education

Bachelor's degree or equivalent experience

Master’s degree is Good to Have

Job description

Citi in Singapore is seeking an exceptional product leader to drive Citi's cross-border payments agenda across Asia South and JANA, with focus on FX, payments ecosystems and innovative solutions. You will lead client value propositions, supervise product delivery, collaborate with markets, and align with global product teams to grow flows and defend existing ones.

Expect leadership in product strategy, end-to-end delivery, risk management and stakeholder collaboration, with a strong emphasis on