Global Clinical Trial Operations Intern

MSD; Singapore; Hybrid; SGD 22,000 - 36,000; Part time

Job summary

MSD in Singapore is seeking an Intern/Co-op (Fixed Term) to assist in trial and site administration under the line-manager. You will work closely with CRA and CTC to track essential documents, manage CTMS/eTMF, support meeting planning, and help with regulatory documentation.

This role develops hands-on experience in clinical research, documentation control, data entry, and collaboration across sponsor teams in a global environment.

Qualifications

• Experience with clinical trial documentation and regulatory requirements.
• Proficiency in CTMS/eTMF systems is a plus.
• Strong written and verbal communication in English.

Responsibilities

• Support trial and site administration including document tracking and safety reporting.
• Manage study tools, documents, and CTMS/eTMF reconciliation.
• Plan and coordinate investigator meetings and logistics.

Skills

Fluent English

Excellent communication

IT skills

Multitasking

Tools

CTMS

eTMF

Job description

Job Description

Under the oversight of the line-manager, this role is responsible for comprehensive trial and site administration. The role will collaborate at local level closely with CRA and CTC. Responsibilities include, but are not limited to

• Trial and site administration
  • Track (e.g. essential documents) and report (e.g. Safety Reports)
  • Ensure collation and distribution of study tools and documents
  • Update clinical trial databases (CTMS) and trackers
• Document management
  • Prepare documents and correspondence
  • Collate, distribute/ship, and archive clinical documents, e.g. eTMF
  • Assist with eTMF reconciliation
  • Prepare Investigator trial file binder
• Meeting Planning
  • Organize meetings (create & track study memos/letters/protocols)
  • Support local investigator meetings (invitations, prepare materials, select venue, support vendor where applicable)
• Support Local initiatives
  • Create posters and videos
  • Improvement in local process using technologies such as automation, coding, AI

With oversight of Sr.CRA/CRA and/or CRA-Manager, support site management as appropriate including but not limited to

• Coordinates & manages various tasks in collaboration with other sponsor roles to achieve Site Ready.
• Assist site visits as appropriate including but not limited to validation visits, initiation visits, monitoring visits, close-out visits and records clear, comprehensive and accurate visit & non-visit contact reports appropriately in a timely manner.
• Collects, reviews, and monitors required regulatory documentation for study start-up, study maintenance and study close-out.
• Manages and maintains information and documentation in CTMS, eTMF and various other systems as appropriate and per timelines.

COMPETENCY EXPECTATIONS

• Fluent in Local Languages and English (verbal and written) and excellent communication skills, including the ability to understand technical information. Developing ability to present technical information with support.
• Good understanding and working knowledge of clinical research, phases of clinical trials, current GCP/ICH & country clinical research law & guidelines.
• Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines.
• Knowledge of Good Documentation Practices.
• Understanding and developing skills in Site Management including management of site performance and patient recruitment.
• Developing level of monitoring skill and independent professional judgment.
• Good IT skills such as automation, video editing, coding, AI.

BEHAVIORAL EXPECTATIONS

• Effective time management, organizational and interpersonal skills, conflict management
• Able to work with other experienced research professions to develop skills across multiple protocols, sites and therapy areas.
• High sense of accountability / urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment, with support from Line Manager.
• Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships.
• Demonstrates commitment to Customer focus.

Required Skills

• Competency Management
• Competency Management
• Conflict Management
• Cultural Awareness
• Customer Centricity
• Customer-Focused
• Database Management
• Data Documentation
• Data Entry
• Decision Making
• Document Management
• Email Management
• Event Planning
• File Management
• Inventory Management
• Line Management
• Matrix Management
• Meeting Facilitation
• Meeting Management
• Meeting Organization
• Minute Taking
• Multitasking
• Office Management
• On Site Management
• Payment Handling {+ 8 more}

Employee Status

Intern/Co-op (Fixed Term)

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R412179