Global Aviation Operations Coordinator

wfscorp; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

World Fuel is seeking an Aviation Operations Coordinator to support aviation customers across the Asia-Pacific region and globally from Singapore. You will manage customer requests by phone and email, coordinating with suppliers, airports, fuel providers, and internal teams to ensure timely delivery and accurate execution.

The role emphasizes strong communication, sound judgment, attention to detail, and the ability to balance customer needs with operational constraints in a dynamic, global

Qualifications

• 1–3 years of experience in aviation operations or related fast-paced environments.
• Experience handling high volumes of phone calls and emails.
• Excellent verbal and written English communication.
• Strong customer service and relationship management.
• Ability to prioritize work and follow established procedures.
• Valid passport.

Responsibilities

• Handle a high volume of customer requests via phone and email across aviation clients.
• Build and maintain strong customer relationships with professional, responsive communication.
• Serve as main contact for inquiries, requests and operational issues.
• Deliver high-quality service in a fast-moving, 24/7 environment.
• Assess urgency and priority of requests; coordinate with internal departments to ensure timely execution.

Skills

Aviation operations

Logistics coordination

Customer operations

Communication

Attention to detail

Passport

Job description

World Fuel is seeking an Aviation Operations Coordinator to support aviation customers across the Asia-Pacific region and globally from Singapore. You will manage customer requests by phone and email, coordinating with suppliers, airports, fuel providers, and internal teams to ensure timely delivery and accurate execution.

The role emphasizes strong communication, sound judgment, attention to detail, and the ability to balance customer needs with operational constraints in a dynamic, global