Global Aviation Operations Coordinator

World Kinect; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

World Fuel is seeking an Aviation Operations Coordinator in Singapore to support aviation customers across Asia-Pacific and worldwide. The role blends customer contact with real-time operational coordination in a demanding, 24/7 setting.

You will manage requests by phone and email, coordinating with suppliers, airports, fuel providers, and internal teams to meet commitments with accuracy and timeliness. Strong communication and prioritization are essential.

Qualifications

• 1-3 years in aviation operations or fast-paced operations.
• Experience handling high volumes of phone calls and emails.
• Excellent verbal and written English communication skills.
• Strong customer service and relationship management.

Responsibilities

• Manage a high volume of customer requests via phone and email from aviation clients globally.
• Build strong customer relationships through professional, responsive, and solution-oriented communication.
• Serve as a key contact for customer inquiries, requests, and operational issues.
• Deliver a consistently high level of customer service in a fast-moving operational environment.
• Coordinate with internal departments to ensure timely execution of customer requirements.

Skills

Aviation operations

High-volume communication

Customer service

English fluency

Prioritization

Problem-solving

Attention to detail

Organizational skills

Cross-functional collaboration

Time management

Tools

Oracle

Job description

World Fuel is seeking an Aviation Operations Coordinator in Singapore to support aviation customers across Asia-Pacific and worldwide. The role blends customer contact with real-time operational coordination in a demanding, 24/7 setting.

You will manage requests by phone and email, coordinating with suppliers, airports, fuel providers, and internal teams to meet commitments with accuracy and timeliness. Strong communication and prioritization are essential.