Global AdTech Support Engineer - AI-Driven & 24/7 On-Call

FACEBOOK SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

FACEBOOK SINGAPORE PTE. LTD. seeks an experienced Business Support Engineer to provide technical support for Meta’s Ads partners worldwide.

You will join a global team to troubleshoot complex outages, analyze partner integrations, and communicate insights to product teams. The role spans Ads, Business Messaging, and cross-functional collaborations with Platform and Infrastructure teams. You will develop monitoring systems, create clear docs, and contribute to product improvements while

Qualifications

• 3+ years as software engineer, support engineer, or site reliability engineer.
• Experience maintaining integrations with third-party services and APIs.
• Proven ability to communicate technical concepts to diverse audiences.

Responsabilités

• Provide proactive and reactive engineering support for partners and outages.
• Troubleshoot distributed systems and partner integrations.
• Collaborate with Platform and Infrastructure teams to drive improvements.

Connaissances

Software engineering

SRE

Cloud platforms (Azure GCP AWS)

API development

Full-stack development

Technical communication

Data analysis

Formation

Bachelor's in CS/Engineering

Outils

Kubernetes

Docker

Kubeflow

OpenAI tools

Description du poste

FACEBOOK SINGAPORE PTE. LTD. seeks an experienced Business Support Engineer to provide technical support for Meta’s Ads partners worldwide.

You will join a global team to troubleshoot complex outages, analyze partner integrations, and communicate insights to product teams. The role spans Ads, Business Messaging, and cross-functional collaborations with Platform and Infrastructure teams. You will develop monitoring systems, create clear docs, and contribute to product improvements while