GENERAL MANAGER

VIBE CLUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

VIBE CLUB PTE. LTD. in Singapore seeks an experienced operations manager to oversee all restaurant operations, drive staff performance, budgeting, business development, and regulatory compliance.

You will lead teams, monitor financials, develop strategies to improve efficiency and revenue, ensure top-tier customer service, and maintain safety and quality standards across all departments.

Responsibilities

• Oversee the daily operations of the restaurant to achieve targets.
• Lead, manage, and motivate employees to improve productivity and performance.
• Prepare and monitor operating budgets, control expenses and improve financial performance.
• Develop business development and marketing strategies to attract customers and increase sales.
• Supervise department managers and supervisors for coordinated performance.
• Monitor performance, review reports, and report progress to directors.
• Ensure excellent customer service by addressing feedback and maintaining standards.
• Manage manpower planning, staffing, training, and evaluations.
• Oversee purchasing, supplier relationships, inventory, and cost control.
• Ensure compliance with policies, food safety, safety requirements, and regulations.
• Analyze financial data and sales to support planning.
• Identify risks and implement improvements to boost efficiency.
• Maintain confidentiality of company records and sensitive information.
• Maintain professional communication with stakeholders.
• Perform other management duties as assigned by the company.

Skills

Staff management

Budgeting

Financial planning

Operations leadership

Customer service

Regulatory compliance

Procurement

Inventory management

Team leadership

Recruitment

Education

Bachelor's degree in Hospitality Management or Business

Tools

POS system

MS Excel

Inventory software

Job description

Job Summary

Responsible for overseeing the overall business operations of the restaurant, including staff management, financial planning, business development, and operational performance. Develop and implement strategies to improve efficiency, increase revenue, control costs, and achieve the company's business objectives while maintaining high standards of customer service and regulatory compliance.

Responsibilities

• Oversee the overall daily operations of the restaurant to ensure efficient business management and achievement of operational targets.
• Lead, manage, and motivate employees to improve productivity, teamwork, and overall performance.
• Prepare and monitor operating budgets, control expenses, and implement measures to improve financial performance.
• Develop and implement business development and marketing strategies to attract customers, increase sales, and enhance profitability.
• Supervise department managers and operational supervisors to ensure effective coordination and performance.
• Monitor business performance, review operational reports, and report progress, challenges, and recommendations to company directors.
• Ensure excellent customer service by addressing customer feedback, resolving complaints, and maintaining service standards.
• Manage manpower planning, staff deployment, recruitment, training, and performance evaluations.
• Oversee purchasing, supplier relationships, inventory management, and resource allocation to control operating costs.
• Ensure compliance with company policies, food safety standards, workplace safety requirements, and applicable government regulations.
• Analyze financial information, sales data, and operational performance to support management decisions and business planning.
• Identify potential operational risks, resolve problems proactively, and implement improvements to enhance efficiency.
• Maintain confidentiality of company records, financial information, and other sensitive business matters.
• Maintain professional communication with employees, customers, suppliers, and business partners.
• Perform other management duties as reasonably assigned by the company.