General Insurance Client Services Specialist - 1 Day WFH

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; Hybrid; SGD 3,200 - 3,800; Full time

Benefits offered by this job

1 day WFH per week after probation

Job summary

SEARCH PERSONNEL PRIVATE LIMITED is seeking a General Insurance Executive (Client Servicing) for a Central Beach Road location in Singapore. The role is hybrid, with 1 day WFH per week after probation, and reports on servicing general insurance client accounts including marine cargo.

Salary is up to SGD 3,800 plus AWS, a variable bonus and annual leave. You will liaise with insurers, prepare quotations, renewals and policy documents, and keep clients updated.

Qualifications

• Diploma in any discipline with 1–2 years of experience; insurance background advantageous.
• Experience in quotations, policy servicing, renewals, claims or account servicing is a plus.
• Ability to communicate in Mandarin and Bahasa Melayu to support Malaysia clients.
• No sales targets or commission-based duties.

Responsibilities

• Manage and service assigned client accounts for general insurance matters, including marine cargo insurance.
• Understand clients’ insurance requirements and communicate their needs clearly to insurance companies.
• Obtain and prepare insurance quotations for clients.
• Liaise and negotiate with general insurers on quotations, coverage and policy terms on behalf of clients.
• Follow up on quotations, renewals, policy documentation and other account servicing matters.
• Provide regular updates on the status and development of assigned cases.
• Assist clients with insurance claims matters and coordinate with insurers and relevant parties.
• Maintain accurate records and ensure cases are followed up within required timelines.
• Perform other related duties as assigned.

Skills

Client servicing

Mandarin language

Bahasa Melayu language

Education

Diploma

Job description

SEARCH PERSONNEL PRIVATE LIMITED is seeking a General Insurance Executive (Client Servicing) for a Central Beach Road location in Singapore. The role is hybrid, with 1 day WFH per week after probation, and reports on servicing general insurance client accounts including marine cargo.

Salary is up to SGD 3,800 plus AWS, a variable bonus and annual leave. You will liaise with insurers, prepare quotations, renewals and policy documents, and keep clients updated.