GEAR-UP Student Support Officer (Woodlands)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Student Monitoring & Support professional for a 2027 contract in Woodlands, Singapore. The role involves monitoring attendance, safeguarding student safety, and identifying at-risk youths, with responsibilities spanning intervention and administrative support.

The ideal candidate will have at least 4 years’ experience in a secondary school setting, strong English communication, and the ability to engage and support students and families

Qualifications

• Minimum 4 years of relevant working experience in a secondary school setting, preferably in student management, discipline, or pastoral care roles.
• Proficient in spoken and written English; able to communicate clearly with students, staff and parents.
• Strong note-taking and documentation skills.
• Able to engage students effectively, monitor wellbeing, and follow up on interventions and activities.
• Demonstrates empathy and strong interpersonal skills when working with youths.
• Mature, firm, and composed in managing student behaviour and discipline matters.
• Able to exercise sound judgement and remain calm under pressure.

Responsibilities

• Monitor attendance and latecomings for Gear-Up students.
• Patrol school compound and surrounding neighbourhood to ensure student safety.
• Identify at-risk students and flag concerns to school staff promptly.
• Support and oversee programmes for at-risk students; accompany staff on home visits.
• Assist in day-to-day discipline duties and address student conduct issues in a constructive manner.
• Maintain records of student interactions and incidents; provide general administrative support for Gear-Up activities.

Skills

Communication skills

Empathy

Interpersonal skills

Discipline management

Note-taking

Documentation

Calm under pressure

Job description

Job Scope

Student Monitoring & Support

• Monitor attendance and latecoming matters for Gear-Up students
• Patrol school compound and surrounding neighbourhood to ensure student safety
• Identify at-risk students and flag concerns to school staff promptly

Student Intervention

• Support and oversee programmes for at-risk students
• Accompany school staff on home visits to engage students and families
• Assist in smoking and vaping cessation efforts Discipline Support
• Assist in day-to-day discipline duties
• Address student conduct issues in a supportive and constructive manner

Administrative Support

• Maintain records of student interactions and incidents
• Provide general administrative support for Gear-Up activities Ad-Hoc Duties
• Any other duties as assigned by the School

Requirements

Language & Communication

• Proficient in spoken and written English, with the ability to communicate clearly with students, staff, and parents
• Possess good note-taking and documentation skills

Student Engagement

• Able to engage students effectively, monitor their well-being, and follow up on relevant interventions and activities
• Demonstrates empathy and strong interpersonal skills in working with youths

Disposition & Character

• Matured, firm, and composed in managing student behaviour and discipline matters
• Able to exercise sound judgement and remain calm under pressure

Experience

• At least 4 years of relevant working experience in a secondary school setting, preferably in student management, discipline, or pastoral care roles Note:

Working Hours: Mondays to Fridays: 9am to 6pm
*Services not required on Saturdays, Sundays and gazetted public holidays

Contract Period:1 Jan 2027 to 31 Dec 2027 (option to extend from 1 Jan 2028 to 31 Dec 2028)

Location:Woodlands

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE