Full Time Livestream Backend Support

BRAN RECKAYMENDS PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

BRAN RECKAYMENDS PTE. LTD. is seeking a Livestream Backend Support specialist to assist with TikTok and Shopee livestream operations by managing live viewer inquiries, providing product and promotion information, and ensuring smooth livestream execution.

In this role you will monitor viewer comments, respond promptly to maintain engagement, and support hosts with detailed product details and order-related answers during live sessions.

Qualifications

• Provide backend technical and operational support during TikTok and Shopee livestreams.
• Monitor live viewer enquiries and respond promptly to maintain engagement.
• Reply accurately and quickly to customer enquiries via Telegram to support sales and service.
• Assist livestream hosts by providing detailed product information and promotion details.
• Manage multiple enquiries during peak livestream periods with composure.

Responsibilities

• Provide backend support during TikTok and Shopee livestreams.
• Monitor viewer enquiries and respond promptly.
• Answer customer questions via Telegram to assist sales.
• Support hosts with product and promotion details during live sessions.
• Handle multiple enquiries during peak livestream periods with composure.

Skills

Livestream support

Video editing

Social media trends

Job description

Job Summary

We are seeking a Livestream Backend Support specialist to assist with TikTok and Shopee livestream operations by managing live viewer enquiries, providing product and promotion information, and ensuring smooth livestream execution.

Responsibilities

• Provide backend technical and operational support during TikTok and Shopee livestreams to ensure seamless broadcast
• Monitor live viewer enquiries and comments actively and respond promptly to maintain engagement
• Reply accurately and quickly to customer enquiries via Telegram to support sales and service
• Assist livestream hosts by providing detailed product information, promotion details, and order-related answers during live sessions
• Manage multiple enquiries simultaneously during peak livestream periods with responsiveness and composure

Preferred competencies and qualifications

• Film short-form videos for social media platforms to support content creation
• Edit videos for TikTok, Instagram Reels, and other social media channels to enhance livestream promotion
• Stay updated on social media content trends to contribute creative ideas and improve livestream engagement