Livestream Backend & Engagement Specialist

BRAN RECKAYMENDS PTE. LTD.

Singapore

On-site

SGD 40,000 - 70,000

Full time

14 days+

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Job summary

BRAN RECKAYMENDS PTE. LTD. is seeking a Livestream Backend Support specialist to assist with TikTok and Shopee livestream operations by managing live viewer inquiries, providing product and promotion information, and ensuring smooth livestream execution.

In this role you will monitor viewer comments, respond promptly to maintain engagement, and support hosts with detailed product details and order-related answers during live sessions.

Qualifications

Provide backend technical and operational support during TikTok and Shopee livestreams.
Monitor live viewer enquiries and respond promptly to maintain engagement.
Reply accurately and quickly to customer enquiries via Telegram to support sales and service.
Assist livestream hosts by providing detailed product information and promotion details.
Manage multiple enquiries during peak livestream periods with composure.

Responsibilities

Provide backend support during TikTok and Shopee livestreams.
Monitor viewer enquiries and respond promptly.
Answer customer questions via Telegram to assist sales.
Support hosts with product and promotion details during live sessions.
Handle multiple enquiries during peak livestream periods with composure.

Skills

Livestream support

Video editing

Social media trends

Job description

In this role you will monitor viewer comments, respond promptly to maintain engagement, and support hosts with detailed product details and order-related answers during live sessions.

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