Full Time Front of House / Service Crew

OLLIM PTE. LTD.; Singapore; Hybrid; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Career Progression

Working location will be premium at/Or

Collaborative and inclusive work env.

Opportunity to work on diverse proj.

Job summary

INITIA GROUP in Singapore is seeking friendly hospitality staff to provide warm service across its F&B outlets. You will greet guests, learn the menu, and upsell items while maintaining brand standards.

No experience required; we value positive energy and reliability. The role offers to work at a premium Orchard location in a collaborative team environment with opportunities to grow.

Qualifications

• No experience / fresh entry welcome to apply!
• Able to work independently and demonstrate POSITIVE energy
• Friendly, outgoing and dedicated to outstanding customer service
• Minimum working days are 1 weekday and 1 weekend each
• Work Visa will not be provided by the company

Responsibilities

• Host & greet guests in a warm and friendly manner
• Be knowledgeable about outlet’s products/services and upsell them
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well-groom and represent the brands
• Understand POS/ordering to ensure smooth operation
• Take note of issues raised by restaurant/bar guests and elevate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services

Skills

Guest service

POS knowledge

Tools

POS system

Job description

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and elevate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications

• No experience / fresh entry welcome to apply!

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible

• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

You may visit our website to learn more about us: https://initia.sg/