Full time Dental Assistant

Orchard Dental Surgery; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Orchard Dental Surgery in Singapore is seeking an Experienced Dental Assistant & Front Desk Administrator (Full-Time) to support clinical operations and reception duties in a modern, central clinic near Somerset MRT.

The role combines chairside dental assisting, infection control, patient care, and front desk tasks, with a schedule that avoids split shifts, Sundays, and public holidays, ensuring a predictable work life.

Qualifications

• Minimum 1–2 years in a dental clinic as Dental Assistant or Front Desk Administrator.
• Fluent in spoken English and Chinese; strong written English to interact with patients.
• Proactive team player who can multitask between front counter and treatment rooms.

Responsibilities

• Chairside Assistance: assist dentist during dental procedures.
• Infection Control: sterilize and disinfect instruments and rooms per MOH guidelines.
• Patient Care: prepare and comfort patients for treatment.
• Material Management: prepare materials and manage inventory.
• Imaging: assist with dental radiography as instructed.
• Patient Concierge: greet patients and manage registrations.
• Appointment Management: coordinate clinic schedule to improve efficiency.
• Billing & Financials: handle POS, settlements, and claim processing.
• Records Maintenance: maintain electronic patient records and PDPA compliance.

Skills

Communication skills

Front desk multitasking

Bilingual English/Chinese

Tools

Plato

Job description

Job Title:

Experienced Dental Assistant & Front Desk Administrator (Full-Time)

Location:

Orchard Plaza, Singapore (Conveniently located near Somerset MRT)

Employment Type:

Full-Time

No split shifts or night shifts

No Sunday work

No Public Holiday work

Enjoy a predictable schedule in a modern, supportive, and central working environment.

Key Responsibilities

Clinical Dental Assisting

• Chairside Assistance: Assist the dentist efficiently during a wide range of dental procedures (preventive, restorative, aesthetic, and surgical).
• Infection Control: Maintain strict sterilization and disinfection protocols for all dental instruments, equipment, and treatment rooms in accordance with MOH guidelines.
• Patient Care: Prepare and comfort patients for treatment, ensuring a reassuring and professional environment.
• Material Management: Prepare dental materials, track clinical inventory, and ensure treatment rooms are fully stocked.
• Imaging: Prepare and assist with dental radiography (X-rays) as instructed.

Front Desk & Administration

• Patient Concierge: Warmly greet patients, manage registration, and handle telephone or digital inquiries professionally.
• Appointment Management: Strategically coordinate and manage the clinic's appointment scheduling system to maximize daily efficiency and minimize patient wait times.
• Billing & Financials: Handle point-of-sale transactions (cash, nets, credit card), manage daily closing settlements, and process insurance or corporate benefit claims.
• Records Maintenance: Maintain accurate, up-to-date electronic patient medical records and ensure strict data confidentiality (PDPA compliance).

Requirements

• Experience: Minimum of 1 to 2 years of prior experience working as a Dental Assistant or Front Desk Administrator in a dental clinic setup in Singapore.
• Skills: Strong communication skills with a warm, patient-first demeanor.
• Systems: Competency in using dental clinic management software (e.g., Plato) is highly advantageous.
• Language: Fluency in spoken English and Chinese, and in written English to interact with a diverse pool of patients.
• Attributes: Proactive team player who can multi-task efficiently between the front counter and the treatment rooms when required.

Renumerations:

• Mid-Level Experience (1-3 years): S$2,500 - S$2,900 per month.
• Senior/Highly Experienced (3+ years, capable of independent clinic management): S$3,000 - S$3,500 per month.