FULL-TIME BEAUTY SALON RECEPTIONIST / ADMIN ASSISTANT

GENTLE COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Benefits offered by this job

Training provided

Annual leave

Statutory benefits

No hard selling

Job summary

Gentle Co. Skin & Brows is a long-standing beauty salon in Bishan seeking a friendly, organised receptionist to join the team. This full-time role involves greeting customers, managing bookings, handling payments, and basic admin tasks.

Training will be provided with a focus on customer service excellence. Working hours are 5 days per week, including Saturdays and Sundays, with a schedule from 12:00 PM to 9:00 PM on weekdays and 12:00 PM to 8:00 PM on weekends.

Qualifications

• Experience in customer service or reception preferred.
• Willing to work Saturdays and Sundays.
• Able to communicate with English- and Mandarin-speaking customers.
• Basic computer literacy and ability to learn booking software.

Responsibilities

• Greet and attend to customers warmly and professionally.
• Manage appointment bookings using our booking system.
• Answer phone calls and customer enquiries.
• Send appointment confirmations and reminders via WhatsApp.
• Handle customer payments and issue receipts.
• Maintain accurate customer and appointment records.
• Assist with simple administrative duties and daily salon operations.
• Handle customer feedback and concerns professionally.

Skills

Bilingual English-Mandarin

Tools

Appointment software

Job description

Gentle Co. Skin & Brows (formally #1 Beauty) is an established beauty salon in Bishan with over 30 years of experience in the beauty and skincare industry. We are looking for afriendly, organised and service-oriented Full-Time Receptionist to joinour team.

NO hard selling or selling of packages required.

JOB RESPONSIBILITIES

• Greet and attend to customers warmly and professionally
• Manage appointment bookings using our booking system
• Answer phone calls and customer enquiries
• Send appointment confirmations and reminders via WhatsApp
• Handle customer payments and issue receipts
• Maintain accurate customer and appointment records
• Assist with simple administrative duties and daily salon operations
• Handle customer feedback and concerns professionally

REQUIREMENTS

• Able to converse confidently in English and Mandarin to communicate with our English- and Mandarin-speaking customers
• Basic computer literacy and comfortable learning to use appointment booking software
• Friendly, responsible and organised with good communication skills
• Eager to learn and able to work well as part of a team
• Customer service or receptionist experience preferred, but training will be provided
• Must be able to work Saturdays and Sundays
• Candidates must be eligible to work in Singapore

WORKING HOURS

• 5-day work week
• Weekdays: 12:00 PM – 9:00 PM
• Saturday & Sunday: 12:00 PM – 8:00 PM
• Saturdays and Sundays are compulsory working days
• Work 3 weekdays + Saturday + Sunday
• 2 rest days on weekdays

WHAT WE OFFER

• Monthly salary: $2,000 – $2,500, depending on experience
• 5-day work week
• Convenient location near Bishan MRT & Bus Interchange
• Training provided
• Annual leave and statutory benefits
• No hard selling, package sales or sales targets
• Friendly and supportive working environment
• Stable position with a long-established neighbourhood beauty salon