Bilingual Beauty Salon Receptionist & Admin

GENTLE COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Benefits offered by this job

Training provided

Annual leave

Statutory benefits

No hard selling

Job summary

Gentle Co. Skin & Brows is a long-standing beauty salon in Bishan seeking a friendly, organised receptionist to join the team. This full-time role involves greeting customers, managing bookings, handling payments, and basic admin tasks.

Training will be provided with a focus on customer service excellence. Working hours are 5 days per week, including Saturdays and Sundays, with a schedule from 12:00 PM to 9:00 PM on weekdays and 12:00 PM to 8:00 PM on weekends.

Qualifications

• Experience in customer service or reception preferred.
• Willing to work Saturdays and Sundays.
• Able to communicate with English- and Mandarin-speaking customers.
• Basic computer literacy and ability to learn booking software.

Responsibilities

• Greet and attend to customers warmly and professionally.
• Manage appointment bookings using our booking system.
• Answer phone calls and customer enquiries.
• Send appointment confirmations and reminders via WhatsApp.
• Handle customer payments and issue receipts.
• Maintain accurate customer and appointment records.
• Assist with simple administrative duties and daily salon operations.
• Handle customer feedback and concerns professionally.

Skills

Bilingual English-Mandarin

Tools

Appointment software

Job description

Gentle Co. Skin & Brows is a long-standing beauty salon in Bishan seeking a friendly, organised receptionist to join the team. This full-time role involves greeting customers, managing bookings, handling payments, and basic admin tasks.

Training will be provided with a focus on customer service excellence. Working hours are 5 days per week, including Saturdays and Sundays, with a schedule from 12:00 PM to 9:00 PM on weekdays and 12:00 PM to 8:00 PM on weekends.