Frontline Customer Service & Cashier (Rotating Shifts)

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Allowances

Incentives

Job summary

Persol Outsourcing Singapore Pte. Ltd. is partnering with a prominent transport statutory board to recruit a Customer Service Officer. You will be on the frontline ensuring smooth service, addressing enquiries, and supporting daily operations to keep the network moving.

Working hours are rotating: 4 days on, 2 off, from 10:00 to 22:00 or 22:00 to 10:00 with a 2-hour break, at Yishun/Marsiling MRT. A minimum GCE N Level with 1 year of cashiering or customer service experience is required.

Qualifications

• Minimum GCE N Level with 1 year cashiering or customer service experience.
• Cheerful personality and positive attitude.
• Meticulous with details and good interpersonal skills.
• Able to multitask and maintain confidentiality.

Responsibilities

• Attend to customers’ enquiries.
• Manage facilities and run system operations.
• Handle urgent issues to keep things running smoothly.
• Count and check all payments at the end of the shift using the POS machine report.
• Help the Team Leader and Supervisor with daily work on the ground.
• Carry out any other tasks when needed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Confidentiality

Education

GCE N Level

Tools

POS System

Job description

Persol Outsourcing Singapore Pte. Ltd. is partnering with a prominent transport statutory board to recruit a Customer Service Officer. You will be on the frontline ensuring smooth service, addressing enquiries, and supporting daily operations to keep the network moving.

Working hours are rotating: 4 days on, 2 off, from 10:00 to 22:00 or 22:00 to 10:00 with a 2-hour break, at Yishun/Marsiling MRT. A minimum GCE N Level with 1 year of cashiering or customer service experience is required.