Front-of-House Leader: Assistant Restaurant Manager

PIZZAIOLA PTE. LTD.; Singapore; In loco; SGD 40.000 - 54.000; Tempo pieno

Descrizione del lavoro

PIZZAIOLA PTE. LTD. is seeking an Assistant Restaurant Manager to lead front-of-house operations and elevate guest experiences in a dynamic dining environment.

You will support the Outlet Manager in delivering excellent hospitality, manage guest flow, and ensure service quality during busy periods. This role requires a hands-on leader who can act in the manager's absence and uphold hygiene standards.

Competenze

• Proven leadership and strong guest-service orientation.
• Ability to guide a service team and coordinate front-of-house operations.
• Excellent communication and organizational skills to work under pressure.

Mansioni

• Welcome guests and create a warm, positive dining atmosphere to enhance customer satisfaction.
• Manage reservations, seating arrangements, and guest flow to optimize dining room efficiency.
• Coordinate and resolve busy periods and waiting areas to maintain smooth service.
• Respond promptly to guests' requests and special requirements to ensure personalized service.
• Supervise and support the service team during daily operations to uphold service quality.
• Maintain high standards of cleanliness and presentation in front-of-house areas, restrooms, entrance, and dessert station.
• Assist the Outlet Manager in overseeing restaurant operations for seamless service delivery.
• Lead the restaurant in the Manager's absence, managing all operational aspects except opening and closing duties.
• Identify regular guests and communicate their preferences to the team to foster guest loyalty.
• Oversee weekly cleaning schedules and verify completion of all assigned tasks to maintain hygiene standards

Conoscenze

Leadership

Guest service

Operations

Communication

Customer focus

Descrizione del lavoro

PIZZAIOLA PTE. LTD. is seeking an Assistant Restaurant Manager to lead front-of-house operations and elevate guest experiences in a dynamic dining environment.

You will support the Outlet Manager in delivering excellent hospitality, manage guest flow, and ensure service quality during busy periods. This role requires a hands-on leader who can act in the manager's absence and uphold hygiene standards.