Front Desk Temp: Enquiries & Enrolment Support

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 31,000 - 41,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a customer service aligned candidate to handle parent and student enquiries by phone and assist with enrolment processes. You will relay programme details to parents and route leads to the sales team, while promptly addressing feedback and contributing to front desk duties as required.

The role emphasizes clear communication, professionalism, and teamwork within a busy student services environment in Singapore.

Qualifications

• Experience handling phone inquiries from parents and students.
• Ability to provide programme information clearly to leads.
• Strong communication and courteous customer service mindset.

Responsibilities

• Field parent/customer enquiries over the phone.
• Assist with student enrolment over the phone (providing of general details about our programmes to parents and directing leads to our sales team).
• Handle customer feedback promptly and professionally.
• Perform any other duties and responsibilities as and when assigned by management, not limited to helping with front desk walk-in enquiries when needed

Skills

Phone support

Customer service

Communication skills

Job description

RECRUIT EXPRESS PTE LTD is seeking a customer service aligned candidate to handle parent and student enquiries by phone and assist with enrolment processes. You will relay programme details to parents and route leads to the sales team, while promptly addressing feedback and contributing to front desk duties as required.

The role emphasizes clear communication, professionalism, and teamwork within a busy student services environment in Singapore.