Front Desk Specialist – Appointments & Payments

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Griffin HR Consultancy PTE. LTD. is hiring for a front desk/reception role in Singapore.

You will welcome customers, manage appointments, handle walk-ins, and respond to inquiries to ensure a smooth customer experience. The position requires handling calls, WhatsApp messages, and online bookings with professional, timely responses. Daily front desk operations include payment processing, issuing receipts, and preparing daily sales reports.

Qualifications

• Experience with booking platforms and POS systems.
• Willing to work on weekends and public holidays.

Responsibilities

• Welcome customers, handle appointments, walk-ins and inquiries to ensure a smooth customer experience.
• Attend to phone calls, WhatsApp messages and online bookings professionally, ensuring timely responses and accurate appointment scheduling.
• Handle daily front desk operations, including payment processing, issuing receipts and preparing daily sales reports.

Skills

Booking platforms & POS familiarity

Tools

Booking platforms

POS systems

Job description

Griffin HR Consultancy PTE. LTD. is hiring for a front desk/reception role in Singapore.

You will welcome customers, manage appointments, handle walk-ins, and respond to inquiries to ensure a smooth customer experience. The position requires handling calls, WhatsApp messages, and online bookings with professional, timely responses. Daily front desk operations include payment processing, issuing receipts, and preparing daily sales reports.