Front Desk & Member Experience Lead

WeWork; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

WeWork in Singapore is seeking a Front Desk Associate to be the welcoming face of our hospitality team. You will be the primary on-site contact for members and guests during set business hours on weekdays, managing front desk operations, mail, and guest registration.

You will learn WeWork products, promote solutions, and build relationships with members by remembering names and providing helpful guidance, while upholding WeWork values.

Qualifications

• Personable and guest-focused demeanor.
• Strong interpersonal communication, both verbal and written.
• Ability to represent the brand and maintain professionalism.

Responsibilities

• Front desk coverage during set business hours; greet members and guests.
• Register and check in visiting guests per policies; orient first-time visitors.
• Manage mail and packages; keep front desk organized and tidy.
• Support building operations; monitor space conditions and assist as needed.
• Promote WeWork products and services to members and guests.

Skills

People-person

Interpersonal skills

Face of brand

Teamwork

Multitasking

Communication skills

Basic computer skills

Education

Secondary school certificate preferred

Job description

WeWork in Singapore is seeking a Front Desk Associate to be the welcoming face of our hospitality team. You will be the primary on-site contact for members and guests during set business hours on weekdays, managing front desk operations, mail, and guest registration.

You will learn WeWork products, promote solutions, and build relationships with members by remembering names and providing helpful guidance, while upholding WeWork values.