Aesthetic Sales Consultant

Success Human Resource Centre Pte Ltd; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Success Resource Centre Pte Ltd is recruiting for a Front Desk & Clinic Sales role at our Tampines and Orchard clinics in Singapore. You will welcome clients, manage bookings, confirmations and payments, and help customers choose aesthetic services.

You will provide professional consultations on treatments to assist sales goals, follow up on leads, and maintain accurate records. The ideal candidate has 1–2 years in sales or front desk, preferably in beauty or wellness, with strong communication

Qualifications

• Minimum 1–2 years in sales, front desk, customer service in beauty, aesthetics, skincare, wellness, spa or related sectors.
• Candidates with beauty/aesthetics qualifications (CIBTAC, CIDESCO, ITEC or equivalent) are preferred.
• Strong interest in beauty and medical aesthetics; proven ability to meet sales targets and convert inquiries into appointments or sales.

Responsibilities

• Attend to clients and provide professional consultation on aesthetic treatments and services.
• Follow up with clients to generate appointments and treatment sales.
• Manage the clinic front desk: registrations, bookings, confirmations, rescheduling and cancellations.
• Coordinate client appointments and ensure smooth patient flow with doctors and therapists.
• Process payments and assist with basic billing and administrative duties.
• Maintain accurate client records and update information in the clinic system.
• Handle inquiries via phone, WhatsApp and other channels; escalate complex issues when needed.

Job description

Monthly Salary: Up to $3,000 + Commission

• Permanent
• Up to $3,000 + Commission
• Orchard: Mon & Thurs: 11:30am-7pm, Tues, Wed, & Fri: 10am-8pm, Sat: 10am-3pm; Tampines: Mon–Fri: 11:30am-9pm, Sat: 10am-7pm
• Tampines, Orchard

Responsibilities

• Attend to clients and provide professional consultation on the clinic's aesthetic treatments and services.
• Understand clients' needs, concerns and treatment goals, and recommend suitable treatments based on their requirements.
• Follow up with existing and prospective clients to generate appointments and treatment sales.
• Build and maintain strong relationships with clients to encourage repeat visits and long-term engagement.
• Achieve individual and clinic sales targets and contribute towards overall revenue growth.
• Promote relevant treatment packages, memberships and clinic promotions to clients.
• Handle enquiries and leads through phone, WhatsApp and other communication channels.
• Follow up with leads and clients in a timely and professional manner.
• Maintain accurate records of client enquiries, consultations, follow-ups and sales activities.

Front Desk & Clinic Operations

• Manage the clinic's front desk and provide a warm, professional welcome to all clients.
• Handle client registration, appointment bookings, confirmations, rescheduling and cancellations.
• Manage incoming calls, WhatsApp enquiries and general client enquiries.
• Coordinate client appointments and ensure smooth patient flow throughout the clinic.
• Process payments and assist with basic billing and administrative duties.
• Maintain accurate client records and ensure relevant information is updated in the clinic system.
• Coordinate closely with doctors, therapists and the clinic team on daily appointments and treatment schedules.
• Ensure the reception and front desk area is clean, organised and presentable.
• Handle client feedback and basic service concerns, escalating more complex complaints to the Clinic Manager when required.
• Support the clinic team with other administrative and operational duties when required.

Product & Treatment Knowledge

• Keep up to date with the clinic's aesthetic treatments, products and promotions.
• Develop sufficient knowledge of treatments to confidently explain their benefits, processes and relevant considerations to clients.
• Work closely with doctors and therapists to ensure clients receive accurate information and a seamless experience.

Period

• Permanent

Location

• Tampines, Orchard

Working Hours

• Orchard: Mon & Thurs: 11:30am-7pm, Tues, Wed, & Fri: 10am-8pm, Sat: 10am-3pm
• Tampines: Mon–Fri: 11:30am-9pm, Sat: 10am-7pm
• Up to $3,000 + Commission

Requirements

• Minimum 1–2 years of experience in sales, front desk, customer service, beauty, aesthetics, skincare, wellness, spa or related industries.
• Candidates with a beauty/aesthetics qualification such as CIBTAC, CIDESCO, ITEC or equivalent are preferred.
• Strong interest in the beauty and medical aesthetics industry.
• Prior experience in selling aesthetic treatments or packages will be an advantage.
• Proven ability to achieve sales targets and convert enquiries into appointments or sales.
• Excellent communication and interpersonal skills.
• Confident, friendly and comfortable interacting with clients.
• Strong customer service and relationship-building skills.
• Organised, detail-oriented and able to manage multiple tasks in a busy clinic environment.
• Self-motivated, target-driven and commercially minded.
• Comfortable handling both sales and front desk responsibilities.
• Candidates with prior experience in an aesthetic clinic, beauty salon or medical aesthetics environment will have an advantage.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)