Front Desk Administrator

5G-Starlink Pte.; Singapore; On-site; SGD 2,600 - 3,400; Full time

Job summary

5G-Starlink Pte. is seeking an administrative professional to manage the reception area, handle parent queries, and oversee centre enrolment and billing processes. The role includes maintaining records for audits and ensuring accurate data in databases and CMS portals.

The ideal candidate will have administrative experience, preferably in a child care setting, and possess excellent communication and interpersonal skills to engage with parents and staff effectively.

Qualifications

• Possess relevant experience in administration, preferably in a Child Care setting.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage the phone calls and reception area of the centre.
• Handle and manage queries from potential parents.
• Manage the inventories of office supplies, first aid items, uniforms, etc.
• Manage the administrative matters relating to centres enrolment, billing, grants, collection, etc.
• Consolidate, maintain and update related databases/records/files to ensure information are up-to-date and accurate to support various internal and external audits.
• Manage data required by ECDA/CMS portal.
• Communicate with parents regularly on school activities, new programs and activities.
• Handle and resolve parents' complaints.
• Assist in supervising children when required.
• Assist in centres activities.
• Provide administrative support to the Centre Leader.

Skills

Communication & Interpersonal Skills

Job description

• Manage the phone calls and reception area of the centre.
• Handle and manage queries from potential parents.
• Manage the inventories of office supplies, first aid items, uniforms, etc.
• Manage the administrative matters relating to centres enrolment, billing, grants, collection, etc.
• Consolidate,maintain and update related databases/records/files to ensureinformation are up-to-date and accurate to support various internal andexternal audits.
• Manage data required by ECDA/CMS portal.
• Communicate with parents regularly on school activities, new programs and activities.
• Handle and resolve parents complaint.
• Assist in supervising children when required.
• Assist in centres activities.
• Provide administrative support to the Centre Leader.

Job Specification

• Possess relevant experience in administration preferably in Child Care setting.
• Excellent communication and interpersonal skills